can't figure out why I waited so long to come back for clothes. so happy I did. won't wait next time! Thanks
0
Condividi
SC
Sherry C.
Verificato da Feefo
CAN
13 days ago
Ciò che Sherry C. ha detto su Long Tall Sally:
Service was good overall. However, I find their return process and costs from Canada too much, thus I had stopped shopping with them for a long while, especially since going online only. These pieces...
Leggi altre
0
Condividi
Cliente fidato
Verificato da Feefo
13 days ago
Poor Choices
They sent a UK 8, not a US 8 on some items and others were not received. LTS Customer Service didn't/wouldn't resolve this issue plus I have to pay for return shipping. It's so disappointing as a...
Leggi altre
Ida
Long Tall Sally
13 days ago
Thank you for sharing your feedback. We’re truly sorry for the disappointment and frustration caused by receiving incorrect sizing, missing items, and the difficulty you experienced when trying to get this resolved. We understand how especially frustrating this is when shopping for tall clothing, where options can already be limited. This is not the experience we want for our customers, and we sincerely apologise for the inconvenience and time this has cost you.
0
Condividi
SH
Stephanie Holzhauer
Verificato da Feefo
14 days ago
Ciò che Stephanie Holzhauer ha detto su Long Tall Sally:
I appreciate that the clothes are made specifically for tall women
Ida
Long Tall Sally
13 days ago
Thank you so much for your feedback! We’re really pleased to hear that you appreciate our clothes being designed specifically for tall women. It means a lot to us!
0
Condividi
FH
Frances Hodgkinson
Verificato da Feefo
GBR
14 days ago
Ciò che Frances Hodgkinson ha detto su Long Tall Sally:
Sleeve lengths work well as a taller person
Excellent service. Well packaged and delivered on time. No issues with returns and refund.
0
Condividi
BH
Barb Hartzog
Verificato da Feefo
USA
14 days ago
Ciò che Barb Hartzog ha detto su Long Tall Sally:
Great pants, jeans and service!
Shipping takes a little long, but that can’t be helped.
0
Condividi
Cliente fidato
Verificato da Feefo
15 days ago
Poor customer service.
Ordered 3 items. Received all of them two sizes too small. Sloppy! To get proper customer service took forever.
Ida
Long Tall Sally
15 days ago
We’re very sorry to hear about the sizing issue with your order and apologise for the frustration caused. We did respond to your query within 24 hours, but we understand that waiting can still feel frustrating. We’re always working to improve both our products and customer service experience, and we appreciate your feedback.
0
Condividi
Cliente fidato
Verificato da Feefo
15 days ago
Perfect fit
0
Condividi
TG
Terry Gottschall
Verificato da Feefo
USA
15 days ago
Ciò che Terry Gottschall ha detto su Long Tall Sally:
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.