Fast arrival, ideal for one item as it was a birthday gift, sales are excellent value. Also an easy to use, unfussy website . If returns were free I'd give 5 stars.
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LC
Lisa Chevalier
Verificato da Feefo
CAN
5 months ago
Ciò che Lisa Chevalier ha detto su Long Tall Sally:
LTS is fabulous for Tall people like me. me.
Excellent service.
Haven't used LTS for a long time due to shipping costs.
Will be ordering again soon.
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TG
TG
Verificato da Feefo
GBR
5 months ago
Ciò che TG ha detto su Long Tall Sally:
Using Evri first bad error. Parcel left in road in rain. Bad quality!
None
Michelle
Long Tall Sally
5 months ago
We’re very sorry to hear about this experience. Leaving a parcel in the road is unacceptable, and we understand your frustration.
We can see that no direct contact has been made to us regarding this issue, but we will pass your feedback to the courier company, as this should not have happened.
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Cliente fidato
Verificato da Feefo
5 months ago
Happy Customer.
Satisfactory
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PC
Patricia Croydon
Verificato da Feefo
GBR
5 months ago
Ciò che Patricia Croydon ha detto su Long Tall Sally:
Great
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Cliente fidato
Verificato da Feefo
5 months ago
Everything was delivered on time and a perfect fit and excellent quality
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Cliente fidato
Verificato da Feefo
5 months ago
Clothes had defects
Ok
Michelle
Long Tall Sally
5 months ago
We’re sorry to hear that your clothes had defects.
Please return the item(s) to us, and once received, we will process either a full refund or a replacement, depending on your preference.
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Cliente fidato
Verificato da Feefo
5 months ago
No alternative to my wrong shipment was offered other than a return
Michelle
Long Tall Sally
5 months ago
We’re sorry for the inconvenience caused by receiving the wrong item.
As per our terms and conditions, if an incorrect item is received, it can be returned, and our team will send out a replacement of the correct item once the return is processed.
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PH
Pamela Helmick
Verificato da Feefo
USA
5 months ago
Ciò che Pamela Helmick ha detto su Long Tall Sally:
Received the wrong size from the wrong country.
I believe their customer service is mediocre. Nothing special. I feel scanning the bar code answering many questions regarding the return is a long drawn out process. I am very disappointed...
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Izzy
Long Tall Sally
5 months ago
Thank you for sharing your experience with us, and we are sorry to hear this was not up to standard. It is very rare an item is sent out incorrectly, however we will always ensure this is resolved asap, as we can appreciate how frustrating this can be. If you are still having issues with your return, please do not hesitate to contact our customer care team so we can look into this for you
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.