I returned the dress, and I won't be purchasing from LTS again, I had to pay $22 to return the dress.
Michelle
Long Tall Sally
4 months ago
Thank you for getting back to us. I have noted your comments regarding the return of your dress.
I am sorry to hear that the return shipping cost was a disappointment. We aim for full transparency regarding these fees, which is why our return charges are clearly stated within our Returns Portal for review before any label is generated or sent to a customer.
We understand that shipping costs can be frustrating, and we appreciate your feedback as it helps us review our processes for international customers.
Since you have already sent the item back, we will process your refund as soon as the package is received and inspected by our warehouse. You will receive a confirmation email the moment that is completed.
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IS
Irene Seiberling
Verificato da Feefo
CAN
4 months ago
Ciò che Irene Seiberling ha detto su Long Tall Sally:
I love LTS. Only wish we still had a retail outlet nearby so I could try things on and browse.
1
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Cliente fidato
Verificato da Feefo
4 months ago
Love my coat!!!!!
Excellent as always.
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KS
KS
Verificato da Feefo
GBR
4 months ago
Ciò che KS ha detto su Long Tall Sally:
Odd neckline
The package was left in a garden bag near my front door, but the online message did not make this clear. So I thought it had not been delivered and only found it two days late.
I never ask for...
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0
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Cliente fidato
Verificato da Feefo
4 months ago
perfect cardies
Quick and efficient service
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Cliente fidato
Verificato da Feefo
4 months ago
OK
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Cliente fidato
Verificato da Feefo
7 months ago
dresses were not what I wanted or expected
If you give me instructions on how to return these and get a refund, I will give you 5 star. If it cost more to return them then they cost, I'll just donate them to a shelter. I normally love your...
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Michelle
Long Tall Sally
4 months ago
Hi, thank you for your message—I’m really sorry to hear the dresses weren’t what you expected.
We’d be happy to help you with a return and refund. I’ll send you the return instructions now, and once the items are received back with us, we’ll process your refund as quickly as possible
Thanks again for your feedback, and I hope we can make this right for you.
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BA
barb
Verificato da Feefo
CAN
4 months ago
Ciò che barb ha detto su Long Tall Sally:
Summer outfits - sizing is consistent.
No direct service- very happy that these clothing items were delivered in the time frame and are consistent in size and quality. Thank you!
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.