Goods were delivered in good time and my return dealt with and money refunded quickly.
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Cliente fidato
Verificato da Feefo
4 months ago
Service review
Satisfied with service received.
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Cliente fidato
Verificato da Feefo
4 months ago
Overall happy with items
Efficient delivery
Sometimes the on line platform goes a bit loopy and eg all lengths for the jean’s disappear when trying to order
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CT
Cheryl Todd
Verificato da Feefo
4 months ago
Ciò che Cheryl Todd ha detto su Long Tall Sally:
Very efficient, easy to return .Process is very easy to follow.
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Cliente fidato
Verificato da Feefo
4 months ago
Order came quickly.
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PT
Panayiota Tsangari
Verificato da Feefo
4 months ago
Ciò che Panayiota Tsangari ha detto su Long Tall Sally:
Good service
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Cliente fidato
Verificato da Feefo
4 months ago
It was good
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Cliente fidato
Verificato da Feefo
4 months ago
Great products, expensive shipping
LOVE their products but shipping and returning is incredibly expensive.
Also don't understand why the return label (paid for online) always takes forever. I wait for days and have to write to ask...
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Izzy
Long Tall Sally
4 months ago
Thank you for your feedback and for your continued support of our products — we’re so pleased to hear you love them. We do, however, understand your frustration regarding the shipping and return costs, as well as the delay in receiving return labels after payment. We appreciate you highlighting this experience, and your comments will be shared internally as we work to improve the speed and efficiency of our returns process.
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Cliente fidato
Verificato da Feefo
4 months ago
Sizes run pretty large. Not free returns.
Not impressed that I had to pay postage both ways.
I was pleased to be able to collect and return via an InPost locker, this was convenient.
Izzy
Long Tall Sally
4 months ago
Thank you for your feedback. We’re sorry to hear the sizing wasn’t quite right and that the return costs were disappointing. We understand how frustrating it can be to pay postage both ways. We do appreciate your comments and are pleased to hear the InPost locker option made the collection and return process more convenient for you.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.