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Recensioni di Loans 2 Go

Visualizzazione di tutte le 7,241 recensioni

Cliente fidato

8 years ago

Terrible do not use

Terrible took 3 weeks to sort my loan out Sent bank statements had em a week rang up no one looked at them. Had to ring up again. Rang again to chase up. Not a good experience all in all. Mobile...

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Luke

Loans 2 Go

8 years ago

Thank you for getting in contact. I can see our team tried to contact you a few times since receiving your bank statements to arrange an appointment but were unsuccessful in contacting you until a week later in which the loan was signed. We would like to apologise for any inconvenience caused for the longer wait while we have transitioned to our new mobile representatives.

Cliente fidato

8 years ago

Easy to use, simple and effective would give 5 stars in the interest rate was a little lower

Luke

Loans 2 Go

8 years ago

Thank you for the positive feedback! We really value comments like these which aim to help improve our service.

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su Loans 2 Go:

Don’t use

Wouldn’t allow me to change my payment date. Which will now cause me financial difficulties. Same day payment my backside. Took 3 days I finalise the paperwork let alone I sent them it on the same...

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Luke

Loans 2 Go

8 years ago

HI Jamie, I've asked one of our team to contact you in order to change your payment date but they were unable to get through. If you would like, we can try this again at another time when you are available. Thank you for getting in contact, Loans 2 Go.

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su Loans 2 Go:

It was ok had to wait for nearly 4 days on a reply but think that was just down to the change transition overall good

Luke

Loans 2 Go

8 years ago

Thank you for the review Rachael and being so understanding about our recent transition from branches to our new online service making us more available, more often to our customers. If there's anything else we can do to help, please let us know!

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su Loans 2 Go:

Really helpfull would definitely use again

Really helpful and polite quick service

Luke

Loans 2 Go

8 years ago

Thank you for the positive feedback, John! If there's anything else we can do to make your review a 5 star one please let us know.

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su Loans 2 Go:

Easy to use

Very easy to use and very good and polite staff

Luke

Loans 2 Go

8 years ago

Glad we could help, Timothy. Thank you for borrowing with Loans 2 Go!

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su Loans 2 Go:

Slow

4 hours from the paper work being completed to funds being available to me seems a bit excessive, would have been a lot quicker if someone were to answer the phone when the gentleman tried to call to...

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Luke

Loans 2 Go

8 years ago

Thank you for the feedback Michael. Recently we've received an unexpected amount of volume from customers resulting in some loans taking a little longer to arrange than normal. We would like to apologise for the long wait and are working to improve this for the future. Thank you again for getting in contact!

Trusted Customer

Rossendale

8 years ago

Ciò che Trusted Customer ha detto su Loans 2 Go:

Answered my call quickly so I spoke to a human within a minute of calling. A human who spoke English so I could understand her and she understood me. I didn't have to keep repeating myself as with so...

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Luke

Loans 2 Go

8 years ago

Thrilled to hear about your positive experience with our team Stephen. Thank you for borrowing with Loans 2 Go!

Cliente fidato

8 years ago

Simply the best

Raj and Daryl stand up and take a bow. In the words of Tina Turner these guys are simply the best. Faultless from application to receiving the money. Highly recommended take no notice of the negative...

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Luke

Loans 2 Go

8 years ago

Wow! Thanks for letting us know. I'll be sure to let Raj and Daryl know you left a review for them to see. Thanks again for borrowing with Loans 2 Go!

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su Loans 2 Go:

Excellent provider

Very helpful easy online application money went into my bank got a phone call to explain payments very easy excellent service.would recommend to friends and family.

Luke

Loans 2 Go

8 years ago

Thank you for your kind words, Jacqueline. We're glad to be able to help you with a loan.

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