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Recensioni di Loans 2 Go

Visualizzazione di tutte le 7,249 recensioni

Cliente fidato

8 years ago

easy to talk to

nice customer service paying it back week to week great for me told my wife to get a loan as well

Luke

Loans 2 Go

8 years ago

Happy to hear about your positive experience. Thank you for using Loans 2 Go!

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su Loans 2 Go:

Excellent Service

Since loans to go has gone fully online and and the staff come out to homes on the same day it is more convenient and process and very polite staff.

Luke

Loans 2 Go

8 years ago

Really pleased to hear you think our experience is much more convenient for you. Thank you for the feedback Stella!

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su Loans 2 Go:

Good lender harrasment quick

Staff communication can be rude and If a payment is due at 8 if it doesn't Go out your back k bang on 8 you will receive loads of calls voicemails and texted by 8.03

Luke

Loans 2 Go

8 years ago

Sorry to hear you are not happy with us calling you so quickly due to a payment problem. Generally, we call as soon as we can regarding a failed payment payment to make sure that everything is fine and process the payment manually instead. We would like to apologise if this caused any problems for you but glad that we were able to resolve the situation with you in a timely manner. Thank you for borrowing with us and please let us know if there is anything else we can do to help.

Cliente fidato

8 years ago

Very helpful and 5 star service... Thanks a lot.

A fantastic experience with a efficient service friendly staff help me in all steps... definitely I will recommend if I in the future I needed I will not hesitate... Thanks for you trust and help.

Luke

Loans 2 Go

8 years ago

Really pleased to hear about your positive experience. Glad we could help you and thank you for borrowing with us.

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su Loans 2 Go:

excellent service, was dealt with fast and staff were brilliant

Luke

Loans 2 Go

8 years ago

Thank you for borrowing with Loans 2 Go, Nicola.

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su Loans 2 Go:

Every good thank you

Luke

Loans 2 Go

8 years ago

Wonderful to hear. Thank you for borrowing with Loans 2 Go!

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su Loans 2 Go:

Excellent

Luke

Loans 2 Go

8 years ago

Thank you, Emmanuel!

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su Loans 2 Go:

Never rang me to agree the terms of the loan just putting on a 1 and a half years plan which is not what I applied for

Luke

Loans 2 Go

8 years ago

Thank you for your feedback Denis. Our interest rates and loans terms are public which are explained to each customer before they sign their loan agreement. Our online personal loans for example are for 18 months only which is stated in the agreement before signing. Don’t forget if you wish to withdraw from your loan agreement, all customers have a 14 day grace period after signing. Furthermore, if a customer wishes to settle a loan agreement early they are entitled to a statutory rebate which would reduce the total amount repayable significantly. This would mean you do not need to take out the loan full it's full term of 18 months and can repay earlier with the amount repayable significantly reduced. Thank you again for getting in contact with us.

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su Loans 2 Go:

spot on customer service

Excellent service. Very helpful staff when things went wrong. Had a change of heart after asking for to much money and the staff was very helpful in helping me

Luke

Loans 2 Go

8 years ago

Pleasure to hear about your experience, Alex. Thank you for borrowing with us and feel free to call us should you need any more help or advice.

Trusted Customer

8 years ago

Ciò che Trusted Customer ha detto su Loans 2 Go:

quick and easy

Luke

Loans 2 Go

8 years ago

Thanks, Peter!

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Feefo Trusted Service Awards

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