Promp response from customer service when my order was delivered to the wrong address. All sorted very quickly, thank you.
Linwoods
Linwoods Health Foods
9 months ago
Hi,
Thank you for taking the time to leave us a review. We really appreciate you getting in touch.
I’ve looked into this for you and, based on the tracking information provided, your order was dispatched on Monday 2nd February and marked as delivered on 5th February. As your order was placed on Sunday, it would have been processed the next working day, as we are unable to dispatch on Sundays.
However of course we want to make sure this is correct so we will follow up with you by email shortly, as the courier has provided photographic evidence of the delivery so we will easily be able to resolve any issues with them if it has not been delivered correctly.
Please keep an eye on your inbox, and check your spam or junk folder just in case, as we will be in touch shortly.
I would like to take this time to reassure you that if there has been an error in your delivery, we will immediately rectify the problem.
Kind regards,
Linwoods
Linwoods
Linwoods Health Foods
9 months ago
Hi,
We have reached our to try and resolve via email. Please check your junk/spam folder :)
We will also try contacting you via phone later today. We are confident this has been an error by the courier but we want to confirm this with you before sending out a replacement parcel.
If you are unable to find the email from us please email info@linwoods.co.uk
We look forward to resolving for you
Kind Regards,
Linwoods
Linwoods
Linwoods Health Foods
9 months ago
Hi, Thank you very much for updating the review for us on the product, it is much appreciated. We are delighted we were able to resolve this for you to the standard you would expect when shopping directly at linwoodshealthfoods.com Thank you again for choosing to shop with us Kind Regards,
Linwoods
Linwoods Health Foods are a range of milled seed, nuts, berries & Overnight Oats which may help maintain a healthy heart, boost your energy and support a well-balanced diet and active lifestyle. Linwoods Health Foods are bursting with essential fatty acids, vitamins and minerals to help you go through life looking and feeling your best. Only the finest quality seeds, berries, nuts and cocoa are sourced from around the world to produce our natural, tasty and nutritious superfoods.
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Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Linwoods Health Foods are a range of milled seed, nuts, berries & Overnight Oats which may help maintain a healthy heart, boost your energy and support a well-balanced diet and active lifestyle. Linwoods Health Foods are bursting with essential fatty acids, vitamins and minerals to help you go through life looking and feeling your best. Only the finest quality seeds, berries, nuts and cocoa are sourced from around the world to produce our natural, tasty and nutritious superfoods.