Initially good but then were hard work when I sent no claims proof. Said my insurance would be invalid as it takes THEM 5-7 days to process it!! Even though I had sent it back immediately. Eventually...
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Lifesure Group
Lifesure
12 years ago
I am sorry that we gave you reason to be upset but I am glad this was resolved over the phone by our staff. Often it is far easier to sort things out if we can speak to a client. If we can help in any other way please call us.
Gary
Data di acquisto: 06/05/2013
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Cliente fidato
Verificato da Feefo
12 years ago
very competitive and thorough in their service
Data di acquisto: 30/05/2013
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Cliente fidato
Verificato da Feefo
12 years ago
Always pleasant, knowledgeable and efficient when dealing with you on the phone.
Data di acquisto: 08/04/2013
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Cliente fidato
Verificato da Feefo
12 years ago
Very helpful will hopefully do business if insurance at right price thank you
I have used this company and found them to be very helpful and will carry on using them. The staff are very helpful and go out their way to get the best option for you.
Poor; almost entirely because they kept trying to suggest that I might pursue a 'whiplash'/ injury claim after I had said that I had sustained NO injury.
Lifesure Group
Lifesure
12 years ago
Having investigated your comments it would appear that this was not Lifesure but rather a subsidiary of your insurance company. We appreciate that you do not wish to be pestered and whilst we will enquire as to any injuries at the point of initial contact, and if you advise us there are none we will not continue to contact you. It is our intention to treat our customers as we would want to be treated.
Ric
Excellant friendly helpful proffesional customer service together with competitive quotes & follow up , Gary & team nice people,Thanks to All, first class
Excellent - they knew what a Bongo was! Haven't needed to make a claim or anything yet but the person I spoke to was very politte and friendly and emailed me the paperwork very quickly. I left Direct...
Lifesure is a specialist insurance broker that provides a range of leisure and everyday insurance policies covering: park homes, caravans, leisure homes, motorhomes, cars, and home insurance.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Lifesure is a specialist insurance broker that provides a range of leisure and everyday insurance policies covering: park homes, caravans, leisure homes, motorhomes, cars, and home insurance.