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La Redoute Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/laredoute | Feefo

Visualizzazione di tutte le 21,035 recensioni

Cliente fidato

9 years ago

Data di acquisto: 23/11/2015

wide range of products to offer and they usually very stylish

La Redoute

9 years ago

Thank you for your fantastic feedback. It's great to hear you are happy with the range of products we have available and you find the majority of our items stylish. We look forward to your continued custom. Jessica La Redoute Customer Solutions

Vedi l'intera recensione del cliente

Cliente fidato

9 years ago

Data di acquisto: 17/11/2015

My goods arrived on time, I was impressed with your good service. Thanks

La Redoute

9 years ago

I am delighted that you are so impressed with the service that we have provided and that the items arrived on time. I hope that you will continue to shop with us in the future. Vicky from La Redoute

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Cliente fidato

9 years ago

Data di acquisto: 29/10/2015

despite several phone calls,with assurances that you will send a courier to pick my returns…

despite several phone calls,with assurances that you will send a courier to pick my returns parcel up,i,m still waiting from the 11 of november 2015,i,ve stayed in on numerous occassions you promised...

La Redoute

9 years ago

I'm so sorry that you are still awaiting a courier collection of your returns. I have passed your complaint to the relevant department to try and get this resolved as soon as possible. I appreciate it is frustrating but please be assured we will contact you shortly. Sam from La Redoute

La Redoute

9 years ago

I'm so sorry that you are still awaiting a courier collection of your returns. I have your complaint to the relevant department to try and get this resolved as soon as possible. I appreciate it is frustrating but please be assured we will contact you shortly. Sam from La Redoute

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Cliente fidato

9 years ago

Data di acquisto: 16/11/2015

I always receive superb quality garments or bedding from La Redoute. The delivery service is superb…

I always receive superb quality garments or bedding from La Redoute. The delivery service is superb so fast. Just love the style and cut of the clothes always something different with touch of...

La Redoute

9 years ago

I am really pleased to hear you are happy with our products and the service you receive from us. This is really good news. We do try to offer a unique quality range of clothing. Bringing a little bit of French fashion to the UK. Thank you for your comments and we look forward to hearing from you again very soon. Rachel La Redoute Customer Solutions.

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Cliente fidato

9 years ago

Data di acquisto: 12/11/2015

I love La Redoute. The clothes are great, both in terms of value and style; I…

I love La Redoute. The clothes are great, both in terms of value and style; I often get compliments when wearing them - they are individual and have a unique look.

La Redoute

9 years ago

Thank you for the great feedback. I'm delighted that you love our unique style clothes. We aim to give you the best style, quality and value we can. It's always great to hear that you are receiving compliments when you wear our clothes. Happy shopping with us in the future. Sam from La Redoute

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Cliente fidato

9 years ago

Data di acquisto: 31/08/2015

Prompt delivery, good communication

La Redoute

9 years ago

It's great to hear you order arrived quickly and you had good communication throughout your order. Thank you for your feedback, I look forward to hearing from you soon. Sam from La Redoute

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Cliente fidato

9 years ago

Data di acquisto: 18/11/2015

Ordered a set of pyjamas, which arrived the first time with only the top in…

Ordered a set of pyjamas, which arrived the first time with only the top in the packet. Customer services were good and arranged to have the item resent. Bizarrely though, I had to be credited and...

La Redoute

9 years ago

Thanks for your feedback. I'm delighted to hear that you’re happy with the service received despite the problems that you had with the pyjamas. When you pay by card and return an item our system issues an automatic refund this is why we had to retake payment for the replacement item. I hope this does not stop you from ordering with us in the future. Sam from La Redoute

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Cliente fidato

9 years ago

Data di acquisto: 08/10/2015

Very good and prompt

La Redoute

9 years ago

It's great that you found shopping with us to be very good and prompt. I look forward to hearing from you again. Sam from La Redoute

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Cliente fidato

9 years ago

Data di acquisto: 04/11/2015

Very pleased with the service of la redoute as the delivery is very fast and…

Very pleased with the service of la redoute as the delivery is very fast and the items are sent as described

La Redoute

9 years ago

Thank you for the great feedback. I'm delighted you are pleased with the service you have received from us. I'm glad your delivery was prompt and the items were what you expected. We aim to make your shopping experience as enjoyable as possible and I'm glad you found it just that. I hope to hear from you soon. Sam from La Redoute

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Cliente fidato

9 years ago

Data di acquisto: 03/11/2015

incorrect size sent by la redoute for a pair of boots. Agent took payment on…

incorrect size sent by la redoute for a pair of boots. Agent took payment on card again and said they'll refund me the first order. Second order arrives and size is again incorrect. This time...

La Redoute

9 years ago

I am very sorry you have had a disappointing shopping experience with us. I can see you have been in touch with our customer care team and they have sent you an email regarding the problems you have had. Please accept my sincere apologies for any inconvenience we have caused you. I do hope you will continue to shop with us in the future. Jessica La Redoute Customer Solutions

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Informazioni su La Redoute

La Redoute makes French style accessible to all - with stylish looks and timeless pieces - plus guidance and advice on how to look good. You get a great choice of clothes that fit well and flatter - the way only the French seem to know how. All our communications; website, catalogue, mailings and emails, give you useful ideas, tips and best buys. The prices make it great value too and it's all delivered straight to your door. That's what we call French style made easy.

01274 729544

2 Holdsworth Street, Bradford, West Yorkshire, BD1 4AH, United Kingdom

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