No suggestions for improvement, booking service was excellent. Our service agent Jenny at the Harrogate office was really helpful and worked hard to get us our dream holiday organised. Thank you!
Samantha
Kuoni
18 days ago
Good afternoon,
Thank you so much for taking the time to leave us your lovely feedback — we really appreciate you taking the time to share your experience with us.
I’m delighted to hear that you were so pleased with the service Jenny provided. She will be absolutely thrilled to know she helped bring your dream holiday to life. I’ll be sure to pass on your kind comments to her.
We’ll be on hand throughout your Kuoni bookings journey in the lead-up to your departure should you need any further assistance.
Thank you again for choosing Kuoni Harrogate.
Kindest regards,
Sam - Store Manager
Kuoni Harrogate
Data di acquisto: 22/05/2026
0
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MW
Mr Justin Williams
Verificato da Feefo
GBR
18 days ago
Ciò che Mr Justin Williams ha detto su Kuoni:
Fantastic support from Claire in helping us choose our perfect holiday. Call us exactly at the agreed time, super knowledgeable and made the whole booking experience great fun. Highly recommended
Data di acquisto: 14/06/2026
0
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Cliente fidato
Verificato da Feefo
18 days ago
The lady that sold us our holiday could not have been more helpful. She had answers to all our questions, tailored arrangements to suit our needs and had a good knowledge of what she was selling.
Samantha
Kuoni
18 days ago
Good afternoon,
Thank you so much for taking the time to share your lovely feedback following your recent booking experience with the team here at Kuoni Harrogate — it truly means a lot to us.
I’m delighted to hear that you felt well supported throughout the booking process and that everything was tailored to suit your needs. It’s always our aim to make planning your holiday as smooth and enjoyable as possible.
We’ll be on hand throughout your Kuoni bookings journey in the lead-up to your departure should you need any further assistance.
Thank you again for choosing Kuoni.
Kindest regards,
Sam - Store Manager
Kuoni Harrogate
Data di acquisto: 05/06/2026
0
Condividi
Cliente fidato
Verificato da Feefo
18 days ago
I have not previously been a Kuoni customer and have no acquaintances who have used Kuoni. I appreciated the opportunity to visit a nearby town centre office and discuss my needs with a real person....
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Data di acquisto: 10/06/2026
0
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MH
Mr Jamie Holt
Verificato da Feefo
19 days ago
Ciò che Mr Jamie Holt ha detto su Kuoni:
As usual, the service from both Amy Cooper and Melissa Hayward was fantastic. They were patient as I provided additional requirements and challenges throughout the hunt for the right holiday home,...
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Melissa
Kuoni
14 days ago
Hi Jamie,
Thank you for your lovely comments and booking your amazing family villa holiday with us. You know where we are if there is anything you need.
Kind regards
Melissa
Data di acquisto: 09/06/2026
0
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Cliente fidato
Verificato da Feefo
19 days ago
Harriet was incredibly patient and helpful, we had lots of changes and they were all sorted without any fuss. Ultimately, the clients booked because everything was perfect, just as they wanted it....
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Data di acquisto: 10/06/2026
0
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Cliente fidato
Verificato da Feefo
19 days ago
Ease of booking and brilliant staff
Suzanne
Kuoni
19 days ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent holiday experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with your future travel plans.
Data di acquisto: 12/06/2026
0
Condividi
MB
Mrs Annette Ball
Verificato da Feefo
20 days ago
Ciò che Mrs Annette Ball ha detto su Kuoni:
Was not told important information prior to booking
Suzanne
Kuoni
19 days ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to send us your feedback on your recent booking experience with Kuoni. We are sorry that we fell short of your expectations. The responses we receive from our customers is highly valuable to us.
We will investigate the issues you have raised and we will be in touch to discuss this with you shortly.
Data di acquisto: 10/06/2026
0
Condividi
MT
Mrs Treena Turner
Verificato da Feefo
FRA
20 days ago
Ciò che Mrs Treena Turner ha detto su Kuoni:
Michelle was very helpful in assisting with the booking process
Samuel
Kuoni
19 days ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Data di acquisto: 08/06/2026
0
Condividi
Cliente fidato
Verificato da Feefo
20 days ago
The reason I am not giving 5 stars is because, the detailed holiday itinerary/ confirmation that are sent are not consistent in showing agreed/finalised details. The room types that appear vary from...
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Cheryl
Kuoni
15 days ago
Thank you for your feedback on your recent booking. We understand your points regarding the confirmations as this isn't ideal and not consistent with our paperwork. I believe your travel expert is working on this for you and will resend it to you at the standard reflective of Kuoni and we will keep working with you until this until you have the confirmation that is a good standard. Thank you for booking your holiday with Kuoni and please let us know how we can continue to help.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Questi badge verificano che le dichiarazioni ambientali di Kuonisiano chiare e accurate, in modo che possiate essere certi di fare acquisti sostenibili. Sviluppato in collaborazione con Ethy.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
