Friendly, welcoming but didn't know how to deal with the Kuoni voucher I had.
The booking confirmation is incorrect with the voucher not being taken into account.
This is a big disappointment as we...
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Leigh
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to send us your feedback on your recent booking experience with Kuoni. We are sorry that we fell short of your expectations. The responses we receive from our customers is highly valuable to us.
We will investigate the issues you have raised and we will be in touch to discuss this with you shortly.
Data di acquisto: 29/12/2023
0
Condividi
Cliente fidato
Verificato da Feefo
2 years ago
The whole booking experience was made very easy, nothing was any trouble, very efficient.
We went open to ideas and Jared was excellent. He was knowledgable and listened carefully to what we wanted and expected from our holiday. He showed us several options based on what we discussed and...
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Kelly
Kuoni
2 years ago
Thank you so much for your review.
As the assistant manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert Jared that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Jayne Crowther the lady who did my holiday booking was fantastic. She was chatty & very friendly and went beyond to help me, and got me my dream holiday to Mauritius. My next trip, I will be using...
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Holly
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Data di acquisto: 05/01/2024
0
Condividi
Cliente fidato
Verificato da Feefo
2 years ago
Jess was helpful and efficient.
Alison
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Data di acquisto: 05/01/2024
0
Condividi
Cliente fidato
Verificato da Feefo
2 years ago
Very friendly with good advice
Leigh
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
The service at the Solihull branch from the beginning was excellent. We were offered refreshments from entering the door and we felt looked after the entire time we were there. Jordan was great and...
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Mary
Kuoni
2 years ago
Thank you for your feedback. We are delighted to hear you were so very well looked after by Jordan - we are always grateful to clients taking the time to let us know how we are doing. Thank you for booking with Kuoni Solihull and we trust you will have a fabulous honeymoon! Mary Janiec, Manager.
Kay Cross from your Norwich branch was absolutely fantastic throughout our booking experience. She made it a very memorable and pleasurable event in itself. Her enthusiasm and knowledge about the...
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Kelly
Kuoni
2 years ago
Thank you so much for your review.
As the assistant manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert Kay that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
Nat was fantastic in providing everything asked for at a market leading rate. 👏 She invested lots of time in satisfying our requirements. Highly recommended
Lynn
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the team, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Destination Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
As always, a pleasure to deal with Kuoni. Outstanding service guaranteed, with helpful advice and knowledge on offer. No question too small to answer and no detail too trivial when considering...
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Catrina
Kuoni
2 years ago
Thank you so much for your review.
As the manager for the store, I wanted to thank you for taking the time to leave us your feedback on your recent booking experience with Kuoni. Your praise will be shared with the Personal Travel Expert that crafted your Holiday.
We look forward to assisting you with any additional services you may need prior to your forthcoming Holiday with us.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Questi badge verificano che le dichiarazioni ambientali di Kuonisiano chiare e accurate, in modo che possiate essere certi di fare acquisti sostenibili. Sviluppato in collaborazione con Ethy.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
