Not happy really - bought these knives on the basis of the free sharpening stone that was advertised on the web page as coming free with the order but later discovered in VERY SMALL PRINT that the...
Leggi altre
Vickie
Kitchen Knives
9 years ago
Good afternoon, I understand my colleague Suzanne has dealt with you directly on this issue and the matter has been resolved to your satisfaction?
Thank you
Vickie
TC
Trusted Customer
9 years ago
Many thanks - this has now been resolved perfectly. thanks again
Recensioni del prodotto
Data di acquisto: 17/01/2017
0
Condividi
TC
Trusted Customer
lancaster
9 years ago
Ciò che Trusted Customer ha detto su Kitchen Knives:
Not impressed at all. Delivery time was quoted as between 3 and 5 days. 13 days later, I still haven't received the item I ordered or any information as to why there is such a delay. I will not be...
Leggi altre
Vickie
Kitchen Knives
9 years ago
I am sorry that you took the opportunity to offer negative feedback rather than contacting us about this issue. I believe my colleague Suzanne has since spoken to you and advise our carrier Parcel Force lost the item and we resent it for you. I hope you are now enjoying the product and can accept our apologies for not getting the item to you sooner.
TC
Trusted Customer
9 years ago
I have finally received the item ordered. KK sent it quickly after I finally managed to talk to them. Had been trying to contact them a few times before I got the request for feedback, hence the negative feedback.
Vickie
Kitchen Knives
9 years ago
Thank you for letting us know, I will take this up with the relevant person internally to find out why you did not receive a response to your initial enquiry.
KitchenKnives.co.uk (part of Gastronomy Plus Ltd.) is a small company but our passion for quality knives knows no bounds. We are well for our wide selection of knives, from the world's top brands including Global and IO Shen. However, where we come into our own is with the more unique pieces from Japan, specifically the Tamahagane San Tsubame Micarta series and the handmade Tojiro range.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
KitchenKnives.co.uk (part of Gastronomy Plus Ltd.) is a small company but our passion for quality knives knows no bounds. We are well for our wide selection of knives, from the world's top brands including Global and IO Shen. However, where we come into our own is with the more unique pieces from Japan, specifically the Tamahagane San Tsubame Micarta series and the handmade Tojiro range.