You needed to communicate with your customers.you CA not use the covid situation as an excuse. You are either open for business or not.
Vickie
Kitchen Knives
6 years ago
Thank you for taking the time to leave feedback for us, we are very much open for business. However we are only a small business and we have had to make changes to allow us to continue to trade currently, in some instances that has led to things taking a little longer so I am sorry we didn't live up to your expectations.
Recensioni del prodotto
Data di acquisto: 01/05/2020
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Trusted Customer
Verificato da Feefo
6 years ago
Ciò che Trusted Customer ha detto su Kitchen Knives:
Works well, handles nicely, I hope its longevity is good.
Data di acquisto: 06/05/2020
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Cliente fidato
Verificato da Feefo
6 years ago
Dreadful let down, very bad service and nothing from you to say there was a problem only when I emailed did any response happen.
Vickie
Kitchen Knives
6 years ago
Thank you for taking the time to leave feedback for us, I am sorry we let you down on this occasion. With our best efforts sometimes things do go wrong and when you contacted us we did our best to put this right.
Recensioni del prodotto
Data di acquisto: 28/05/2020
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Trusted Customer
Verificato da Feefo
6 years ago
Ciò che Trusted Customer ha detto su Kitchen Knives:
Excellent service with fast delivery and good communication. Best Prices I personally have come across for knives of this quality
Recensioni del prodotto
Data di acquisto: 06/05/2020
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Trusted Customer
Verificato da Feefo
6 years ago
Ciò che Trusted Customer ha detto su Kitchen Knives:
The delivery was great,. Unfortunately one of the knives already has rust spots at the bottom of the blade, I am looking for a replacement and will be in contact
Data di acquisto: 08/06/2020
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Trusted Customer
Verificato da Feefo
6 years ago
Ciò che Trusted Customer ha detto su Kitchen Knives:
Ione of the items out of stock, been waiting for the promised refund for over 6 weeks.
Vickie
Kitchen Knives
6 years ago
Thank you for taking the time to leave us feedback. I am sorry that there was a delay with the refund and hope that this has been sorted out for you now.
KitchenKnives.co.uk (part of Gastronomy Plus Ltd.) is a small company but our passion for quality knives knows no bounds. We are well for our wide selection of knives, from the world's top brands including Global and IO Shen. However, where we come into our own is with the more unique pieces from Japan, specifically the Tamahagane San Tsubame Micarta series and the handmade Tojiro range.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
KitchenKnives.co.uk (part of Gastronomy Plus Ltd.) is a small company but our passion for quality knives knows no bounds. We are well for our wide selection of knives, from the world's top brands including Global and IO Shen. However, where we come into our own is with the more unique pieces from Japan, specifically the Tamahagane San Tsubame Micarta series and the handmade Tojiro range.