It took 4 emails and 3 weeks before I received myorder not the 3to5 days advertised on the website.
Vickie Hawley
Kitchen Knives
6 years ago
Thank you for taking the time to leave feedback, Am sorry we weren't able to deliver within our advertised period. Despite our best efforts sometimes things can go wrong and I am sorry we let you down. I am pleased to see that you are happy with the product you ordered and hope you will consider us for a future purchase so we can have a opportunity to offer our normal levels of service.
Recensioni del prodotto
Data di acquisto: 29/08/2020
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TC
Trusted Customer
Verificato da Feefo
6 years ago
Ciò che Trusted Customer ha detto su Kitchen Knives:
The item ordered was apparently lost by the courier. The courier's tracking came to a full halt and promised a delivery time which was not meant. However, Kitchen Knives intervened and I did...
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Vickie Hawley
Kitchen Knives
6 years ago
Thank you for taking the time to leave feedback. Am sorry that the original delivery of your product didn't happen. Sometimes things happen out of our control and am pleased we were able to put it right for you and the goods have now been delivered and you are happy with them.
Problems with proving my age (I'm a pensioner) delayed delivery of the item which was a birthday present. Courteous and helpful assistant had the issue resolved promptly and received the knife next...
KitchenKnives.co.uk (part of Gastronomy Plus Ltd.) is a small company but our passion for quality knives knows no bounds. We are well for our wide selection of knives, from the world's top brands including Global and IO Shen. However, where we come into our own is with the more unique pieces from Japan, specifically the Tamahagane San Tsubame Micarta series and the handmade Tojiro range.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
KitchenKnives.co.uk (part of Gastronomy Plus Ltd.) is a small company but our passion for quality knives knows no bounds. We are well for our wide selection of knives, from the world's top brands including Global and IO Shen. However, where we come into our own is with the more unique pieces from Japan, specifically the Tamahagane San Tsubame Micarta series and the handmade Tojiro range.