Ordering online was extremely easy and straightforward. My order arrived quickly and was well packaged to avoid damage. Got a free pair of scissors with my purchase, which are of great quality. Will...
This company has been popping up on my feeds with very reasonably priced victorinox knives. So I finally ordered four knives on the 31/08 and I didn’t even receive a confirmation email. Then for days...
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Vickie Hawley
Kitchen Knives
1 year ago
I am sorry that we didn't deliver the items to you in a timely manner, we did have a real issue with Victorinox products over the summer. We should have been much more forthright in our communication with you and I can only apologise that we weren't.
The service from Kitchen Knives was fine.
I was a little disappointed with DPD as they promised to deliver on Friday but sent an email saying they had 'missed us' even though we were in.
No knock...
There was a long delay in the Swiss Army Knife being delivered. I am uncertain that if I had not emailed to remind them, the order would not have been sent. However, all was sorted thereafter, and an...
Knives are good no issues
However communication and customer service of kitchenknives.co.uk is none existing. I had to email them numerous times, phone calls and they were acting like they do a...
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Vickie Hawley
Kitchen Knives
2 years ago
I am sorry to hear you had an issue with our customer service team, we have had a few delays on the product you ordered and I can only apologise that you weren't kept up to date with this. I am pleased to see you are happy with the knives now you have received them.
KitchenKnives.co.uk (part of Gastronomy Plus Ltd.) is a small company but our passion for quality knives knows no bounds. We are well for our wide selection of knives, from the world's top brands including Global and IO Shen. However, where we come into our own is with the more unique pieces from Japan, specifically the Tamahagane San Tsubame Micarta series and the handmade Tojiro range.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
KitchenKnives.co.uk (part of Gastronomy Plus Ltd.) is a small company but our passion for quality knives knows no bounds. We are well for our wide selection of knives, from the world's top brands including Global and IO Shen. However, where we come into our own is with the more unique pieces from Japan, specifically the Tamahagane San Tsubame Micarta series and the handmade Tojiro range.