Their small business packages are perfect, in other words their products are fine.
I found the…
Their small business packages are perfect, in other words their products are fine.
I found the sales process a bit rushed. They took three weeks to get back to me after my first enquiry and when...
Leggi altre
0
Condividi
Cliente fidato
Verificato da Feefo
10 years ago
It seemed as though I was being put under undue sales pressue due to the…
It seemed as though I was being put under undue sales pressue due to the number of contacts made while I was putting affairs in place to make the transaction. It came across as a negative experience.
Kingsbridge Contractor Insurance
Kingsbridge
10 years ago
Thank you for your feedback. We’re sorry that you felt under pressure when making the transaction. We always try and offer the best customer experience possible. Any contact that we make is designed to make the process of taking out a policy as easy as possible. I have passed your comments onto our Client Services Manager for review and asked him to call you to get some further information so that we can feed back to the individual advisers.
Many thanks,
Ross Pounds
Marketing Executive
0
Condividi
Cliente fidato
Verificato da Feefo
10 years ago
Prompt service. However I still cannot 'activate' my account via the link provided by email…
Prompt service. However I still cannot 'activate' my account via the link provided by email despite contacting by telephone and a subsequent link provided.
Kingsbridge Contractor Insurance
Kingsbridge
10 years ago
Thank you for letting us know about the issues you’ve been having activating your account. Our customer services team are looking into the issue as we speak, and will be in touch with you shortly.
Many thanks,
Ross Pounds
Marketing Executive
0
Condividi
Cliente fidato
Verificato da Feefo
10 years ago
Great service, second line.
0
Condividi
Cliente fidato
Verificato da Feefo
11 years ago
Excellent, non pressured approach to sales. Simple process.
0
Condividi
Cliente fidato
Verificato da Feefo
11 years ago
very helpful on the phone and explained the insurance term in great detail.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.