Great quick and easy service I have recommended Kingsbridge to all relevent collegues reasonably priced…
Great quick and easy service I have recommended Kingsbridge to all relevent collegues reasonably priced Limited company insurance
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Cliente fidato
Verificato da Feefo
10 years ago
The interaction was very efficient. Getting the right documents was a little delayed, but I…
The interaction was very efficient. Getting the right documents was a little delayed, but I would recommend the service based on experience
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Cliente fidato
Verificato da Feefo
10 years ago
Straightforward transaction with clear documentation.
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Cliente fidato
Verificato da Feefo
10 years ago
The Rep was only too helpful & patient.
I was unable take out Insurance until…
The Rep was only too helpful & patient.
I was unable take out Insurance until later and the Rep was prepared to hold the premium until I was ready.
He clearly spelt out the benefits & cover...
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Cliente fidato
Verificato da Feefo
10 years ago
Helpful, straight to the point.
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Cliente fidato
Verificato da Feefo
10 years ago
After receiving an online quote for £424 an agent called me and emailed me to…
After receiving an online quote for £424 an agent called me and emailed me to say that the website contained an error and the actual quote should have been for £318 and would I like to sign up now. ...
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Kingsbridge Contractor Insurance
Kingsbridge
10 years ago
Please accept our sincere apologies for this clear error on our behalf. We pride ourselves on our service - and our Feefo rating - and accept we have failed in this case. An error was made but, as you rightly say, we should have ‘stepped up to the plate’. We normally do - but something went adrift here. We have investigated and discussed with the team to ensure this does not happen again.
Further to our call we confirm we will honour the £318 and, therefore, refund the difference.
We do hope we have redeemed ourselves - and wish to retain you as a satisfied customer for many years to come.
Again please accept our apologies and feel free to discuss any issues with us directly on 01242 808740.
Yours sincerely,
Stuart Bell
Client Services Manager
Cliente fidato
10 years ago
I received a call from the Kingsbridge Client Services Manager on 16/11/15. He provided a clear and transparent explanation of what went wrong with my particular transaction and took immediate steps to remedy the situation. The call was very professional and informative and I felt re-assured that Kingsbridge are indeed focused on listening and providing a good service to their customers. A good outcome - many thanks.
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Cliente fidato
Verificato da Feefo
10 years ago
It was quick and easy to follow
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Cliente fidato
Verificato da Feefo
10 years ago
An extremely professional service
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Cliente fidato
Verificato da Feefo
10 years ago
very efficient. swift response. cover at an affordable price.
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