Good explanation and no pressure selling. Would recommend to new start ups. Kept in touch.
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Trusted Customer
Verificato da Feefo
Derbyshire
10 years ago
Ciò che Trusted Customer ha detto su Kingsbridge:
A professional competent service
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Cliente fidato
Verificato da Feefo
10 years ago
Disappointed
I have read all the e-mail correspondence I looked out before agreeing to the insurance Nowhere does it say you have sold the contract to a finance company to pay you the fee. I don't agree with this...
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Ross Pounds
Kingsbridge
10 years ago
Hello,
We really appreciate you taking the time to provide feedback. We’ve listened to the conversation you had with our customer service team member and he did explain to you how the Direct Debit payment system works in detail.
Nevertheless, we’ll make sure to take your feedback on board and we’ll look to provide greater clarity going forward. You’re also able to pay off the rest of the payment in one go with a card if you’d rather not continue with the Direct Debit – you can do that by getting in touch with us on 01242 808740.
Many thanks,
Stuart Bell
Client Services Manager
Cliente fidato
10 years ago
It's not the direct debit, it's th fact that you gave the business to a finance company that strikes me as quite strange.
Ross Pounds
Kingsbridge
10 years ago
Hello,
I just wanted to follow up and say thank you for taking the time to have a conversation with me on the phone regarding the issues you raised. I hope I was able to make things clearer for you. You're more than welcome to get back in touch with me again should you need any further assistance.
All the best,
Stuart
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Trusted Customer
Verificato da Feefo
Newcastle
10 years ago
Ciò che Trusted Customer ha detto su Kingsbridge:
Very good service from call centre.
Unable to pay for insurance online which was disadvantageous.
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Trusted Customer
Verificato da Feefo
South East London
10 years ago
Ciò che Trusted Customer ha detto su Kingsbridge:
Happy to recommend them to others
Happy with the Terms and Conditions
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Trusted Customer
Verificato da Feefo
Guildford
10 years ago
Ciò che Trusted Customer ha detto su Kingsbridge:
Excellent
Excellent quick service
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Cliente fidato
Verificato da Feefo
10 years ago
Very good service
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Trusted Customer
Verificato da Feefo
Hailsham, East Sussex
10 years ago
Ciò che Trusted Customer ha detto su Kingsbridge:
Very efficient
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Trusted Customer
Verificato da Feefo
Oxfordshire
10 years ago
Ciò che Trusted Customer ha detto su Kingsbridge:
All good so far
Great, quick and good advice
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Trusted Customer
Verificato da Feefo
london
10 years ago
Ciò che Trusted Customer ha detto su Kingsbridge:
straight forward, and all questions answered by the rep. Very good service.
excellent service, especially on the phone. Given all necessary details and not bored with unnecessary ones. Straight forward.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.