Excellent first class service with quality product.
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Trusted Customer
Verificato da Feefo
Oxford
10 years ago
Ciò che Trusted Customer ha detto su Kingsbridge:
PI insurance package purchase review
Rating is obviously only for the purchasing process. I cannot (and hopefully will never need to) review Kingbridge performance in actually dealing with a claim.
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Trusted Customer
Verificato da Feefo
10 years ago
Ciò che Trusted Customer ha detto su Kingsbridge:
Fast and efficient
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Trusted Customer
Verificato da Feefo
10 years ago
Ciò che Trusted Customer ha detto su Kingsbridge:
Very happy with the service and quote was competitive
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Trusted Customer
Verificato da Feefo
United Kingdom
10 years ago
Ciò che Trusted Customer ha detto su Kingsbridge:
Quick and easy cover when cover is needed
I was seeking Insurance to cover my newly registered company in the UK. I had no problems in getting this through Kingsbridge, and do believe that I got the service I was looking for. I sincerely ...
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Trusted Customer
Verificato da Feefo
10 years ago
Ciò che Trusted Customer ha detto su Kingsbridge:
I found insurance which meet all my demands on line quickly and with no effort. Price was very reasonable.
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Cliente fidato
Verificato da Feefo
10 years ago
Cannot reach Kingsbridge after enrolling.
The enrolment process was fine but since then, e-mailed and never got a reply. For the past month website is always under maintenance and when calling it hangs up after a few minutes, I have raised a...
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Ross Pounds
Kingsbridge
10 years ago
Hello,
Thank you for taking the time to raise the issues you've experienced. We've passed your comments on to our Customer Services Manager and he'll be in touch shortly to talk through any problems with you. We'll look to get this sorted as soon as possible.
Many thanks,
Ross
Ross Pounds
Kingsbridge
10 years ago
Hello,
I just wanted to take the time to follow up on the call we had yesterday. We discussed the issues you raised, and the problems you notified me of have now been sorted. I do hope you felt we resolved the situation in a satisfactory manner, and I appreciate you taking the time to discuss the issues you experienced on our call.
Customer service is, has been, and always will be our highest priority at Kingsbridge and I’m glad that you’ll remain as a valuable Kingsbridge customer. If there’s anything else I can help with, you can call me on 01242 808740 or email me at stuart@kingsbridge.co.uk.
All the best,
Stuart
Cliente fidato
10 years ago
Hi Stuart, thanks for getting in touch so quick and genuinely try to address the issues. I can see that unfortunately it was a sequence of unfortunate events and hopefully the issues I highlighted will give you the chance to improve the service. For the record, I am now satisfied with Kingsbridge but will keep the rating for historical purposes. The reason is that my rating is based on my initial experience. Most people will probably look at bad reviews first and therefore they will see that in spite of the initial bad experience you addressed the issues and changed my opinion about you which is not a easy thing to do. I will be calling on a weekend just to test your IVR! Thanks.
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Trusted Customer
Verificato da Feefo
Rotherham, Yorkshire
10 years ago
Ciò che Trusted Customer ha detto su Kingsbridge:
First time venture
This is a new venture into business for myself and therefore I have no experience of dealing with this insurance before. KingsbrIdge dealt with my insurance requirements with minimal stress for me...
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Cliente fidato
Verificato da Feefo
10 years ago
Quick and efficient.
would recommend
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Cliente fidato
Verificato da Feefo
10 years ago
Clear and Concise.
Clear and Concise.
Was able to answer specific questions with clarity.
Prompt with documentation & Confirmation.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.