Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

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Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Khyam Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/khyam-tents | Feefo

Cliente fidato

6 years ago

Great product, horrendous customer service!

The service has been terrible. The tent I ordered arrived late after issues with couriers and Khyam blaming them. Then when I have tried to return (under their 30 day promise) it is almost impossible...

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Data di acquisto: 21/11/2019

0

Cliente fidato

6 years ago

Historically great products, shame about their couriers!

Had Khyam tents for over 20 years and they have been brilliant. Decided to treat myself to a new one, and 67 days on still have no tent. Have had a number of emails saying first carrier messed up and...

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Jess Sidaway

Khyam

6 years ago

Thank you for leaving your comments on the service received. We would like to note that your order was delivered 7 days after you purchased, 3 hours after you left this review, and was not 67 days after. In the correspondance you were notified that it would be delivered before the middle of this week, which we have fulfilled. We wholeheartedly apologise for the unfortunate courier situation.

Cliente fidato

6 years ago

My error it should have been 6 to 7 days. However since then trying to return the tent to you has been horrendous. The tent and groundsheet that were collected on Monday to be returned to you have been redelivered back to me yesterday!!!!! The courier would not take them back again and simply left them in the spot they were collected from but this time the boxes are damaged!!!!! If anyone on your customer service line answered or returned my calls from the messages left we could probably have this conversation out of the public domain.

Recensioni del prodotto

Data di acquisto: 18/11/2019

0

ME

M E

Solihull

6 years ago

Ciò che M E ha detto su Khyam:

Khyam took my order, my money, didn’t deliver and went into administration

I ordered a Sun Canopy from Khyam on 08/12/19 and was emailed on 09/12/19 to say it was dispatched. I chased them on 12/12/19 and 13/12/19 to find out where my delivery was and got no response by...

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Data di acquisto: 08/12/2019

2

Cliente fidato

6 years ago

Brilliant product........ Even better when its 50% off on Black Friday.

Recensioni del prodotto

Data di acquisto: 10/12/2019

0

TC

Tony Challice

North Devon

6 years ago

Ciò che Tony Challice ha detto su Khyam:

Amazing customer service & products

Absolutely fantastic customer service to match the fabulous quality of product. I’ve used Khyam products for years & they just keep getting better!

Jess Sidaway

Khyam

6 years ago

Thank you for taking to time to provide an outstanding 5 star review to go with your kind comments. We sincerely appreciate your feedback and your loyal custom! We hope you enjoy your new purchase.

Recensioni del prodotto

Data di acquisto: 03/12/2019

0

Cliente fidato

6 years ago

Addiquate

Notification of delivery.

Jess Sidaway

Khyam

6 years ago

Thank you for taking the time to provide feedback for the service received when purchasing with us. If you had any concern or issue with the service please feel free to email us on info@khyam.co.uk so that we can resolve this for you.

Data di acquisto: 02/12/2019

0

Cliente fidato

6 years ago

Great product. Fast delivery.

Jess Sidaway

Khyam

6 years ago

Thank you for taking the time to provide great 5 star feedback! We hope you enjoy your purchase.

Recensioni del prodotto

Data di acquisto: 30/11/2019

0

MD

Michael Davison

6 years ago

Ciò che Michael Davison ha detto su Khyam:

Wish I'd got one years ago!

Not the cheapest normally (got a really good black Friday deal) but definitely great quality and complete with everything you need! Clever pole system too.

Jess Sidaway

Khyam

6 years ago

We sincerely appreciate you taking the time to provide an excellent 5 star review. We hope you enjoy your new Khyam purchase!

Data di acquisto: 01/12/2019

0

PT

Pat Trussell

6 years ago

Ciò che Pat Trussell ha detto su Khyam:

Positive

Good communication, delivery as promised

Jess Sidaway

Khyam

6 years ago

Thank you for taking the time to give great 5 star feedback for your experience when ordering with us. We hope you enjoy your purchase.

Data di acquisto: 30/11/2019

0

Cliente fidato

6 years ago

Always prompt reliable service

Kyham products have always served me well, I’ve had a couple drive away awnings now and the only reason I changed one was to get a different model my existing one at that time was still as new...

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Jess Sidaway

Khyam

6 years ago

Thank you for taking the time to provide us with kind comments and a great 5 star rating. We're very pleased to hear that you're happy with your purchase and also thank you for your loyal custom.

Recensioni del prodotto

Data di acquisto: 27/11/2019

0

Khyam Recensioni

BikerAltre recensioni di questo prodotto (17)Visualizza il sito web del prodottoThe tent seemed fine, but the sizing came up small

Motordome Tailgate Clip In GroundsheetAltre recensioni di questo prodotto (4)Visualizza il sito web del prodottoGood

Privvy Bivvy Reconditioned Model Sage GreenAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoAs always Khyam have again surpassed expectations on quality & ease of pitching & packing away. Very happy.

IglooAltre recensioni di questo prodotto (11)Visualizza il sito web del prodottoGreat product.

Pole And Clamp KitAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoVery handy piece of kit at a great sale price

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