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valutazioni nell'ultimo anno

Kelly's Storage non è più un cliente attivo di Feefo
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Natatlie Freeborough
3 years ago
Data di acquisto: 14/03/2022
Ciò che Natatlie Freeborough ha detto su Kelly's Storage:
Great Service! So simple and brilliant value
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Joley Coles
Kelly's Storage
3 years ago
Thank you for your feedback Natalie, it is great to hear how simple and brilliant you found our service. We understand how stressful it can be to move/renovate so we want to elevate as much of that stress as we can. So to see you noting the service was "simple" is great. Thank you again for taking the time to leave your review we really do appreciate this. Best Wishes, Joley Coles, Customer experience assistant
Cliente fidato
3 years ago
Data di acquisto: 04/03/2022
Excellent and easy.
Very helpful and capable. Took longer than I expected due to having to fetch another unit. The units were packed very well and no space left! Definitely recommend.
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Joley Coles
Kelly's Storage
3 years ago
Thank you for your feedback, it is great to hear how helpful the team were and that you would recommend us as really do rely on recommendations. Most of our team have worked within the industry and Kelly's or 10+ years so we believe they are the best at packing and the service they provide! Thank you again for taking the time to leave your review we really do appreciate it. Best Wishes, Joley Coles, Customer Experience assistant.
Cliente fidato
3 years ago
Data di acquisto: 08/03/2022
Brilliant service and Ben and Ashley were so helpful. Thank you so much
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Joley Coles
Kelly's Storage
3 years ago
Thank you for your feedback and 5 star rating it is wonderful to hear how brilliant Ben and Ashley were, this will be passed across to them along with the rest of team. Thank you again for taking the time to leave your feedback we really do appreciate it. Best Wishes, Joley Coles, Customer Experience assistant
PS
Personnel Selection
3 years ago
Data di acquisto: 01/03/2022
Ciò che Personnel Selection ha detto su Kelly's Storage:
Help with relocating to our new offices and the service was very quick and helpful, especially Nick who seemed to be the main person with the delivery of crates and the actual move. Chris was also...

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Joley Coles
Kelly's Storage
3 years ago
Thank you for your feedback and 5 star rating, it is great to hear how quick and helpful the team were with helping to relocate your offices. Communication is something we pride ourselves in so it is great to hear how quick and helpful Chris was to confirm your booking but also Nick with the actual relocation, we really do have the best team so it is great to see this being noticed. Thank you again for your feedback this will be passed across to Nick and Chris along with the rest of the team. Best Wishes, Joley Coles, Customer Experience Assistant
RW
Rachel Wray
Wedt Yorkshire.
3 years ago
Data di acquisto: 24/02/2022
Ciò che Rachel Wray ha detto su Kelly's Storage:
Ben was great!
Kellys have always been great. Ben from the storage depot in St Albsns was paricularly good in helping me to move all my possessions from storage to van and condensing everything down from two...

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Joley Coles
Kelly's Storage
3 years ago
Thank you for feedback Rachel, it is great to hear how helpful Ben was when assisting you and helping to condense your units down. We do believe we have the best team in the business so it is great to see this being recognised. Thank you again for taking the time to leave your review this will be passed across to Ben along with the rest of the team. Best Wishes, Joley Coles, Customer Experience assistant
Cliente fidato
3 years ago
Data di acquisto: 23/02/2022
Huge price increase, announced without sympathy or grace to loyal customer
See below ..
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Joley Coles
Kelly's Storage
3 years ago
Thank you for your feedback. You were on a discounted rate since you came into storage in 2011 and we hadn't increased your price. Due to recent inflation we have had to increase the price slightly which was still competitive in the current market. We are sorry to see you leave.
TE
Teha
3 years ago
Data di acquisto: 24/02/2022
Ciò che Teha ha detto su Kelly's Storage:
Professional
Booked through a phone call and they scheduled the pick up right away, was clear about everything, and they were professional.
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Joley Coles
Kelly's Storage
3 years ago
Thank you for your feedback and 5 star review Teha, it is great to hear how smooth your booking process was, we aim to provide the best service possible to our customers so it is great to see that this has been recognised. Thank you again for taking the time to leave your feedback we really do appreciate this. Best Wishes, Joley Coles, Customer Experience assistant.
CG
Chip G
Radlett
3 years ago
Data di acquisto: 21/02/2022
Ciò che Chip G ha detto su Kelly's Storage:
Recommend 100%
Amazing. All went well and was good 👍 Very happy with the service.
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Joley Coles
Kelly's Storage
3 years ago
Thank you for your feedback and 5 star review Ciprian, it is great to hear that you would recommend Kelly's as we really rely on recommendations and repeat customers. Thank you again for taking the time to leave your review this will be passed across to the team. Best Wishes, Joley Coles, Customer Experience assistant
EC
Edward C
Windsor
3 years ago
Data di acquisto: 18/02/2022
Ciò che Edward C ha detto su Kelly's Storage:
Really good
Turned up on time with really clear timing notification. Helpful cheerful chap, who came and went ,returning 4 hours later as planned
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Joley Coles
Kelly's Storage
3 years ago
Thank you for your review Edward it is great to hear how helpful and punctual our driver was. We aim to provide the best service and we believe communication is a key part of this so it great to see this has been recognised. Thank you again for taking the time to leave your feedback we really do appreciate it. Best Wishes, Joley Coles, Customer Experience Assistant.
MJ
Matt Jones
3 years ago
Data di acquisto: 17/02/2022
Ciò che Matt Jones ha detto su Kelly's Storage:
Professional, fast and reliable
I was recommended this company through family and I can see why they are an amazingly efficient and professional company. They arrived early and packed up my 3 bedroom house really fast and safely. ...

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Joley Coles
Kelly's Storage
3 years ago
Thank you for your feedback Matt, it is fantastic to hear how professional, fest and reliable you thought Kelly's service was. One of our aims is to help relieve stress out of moving as we know how stressful this process is. It's also wonderful to hear how great the two Nicks were, I will pass this across to them. Thank you again for taking the time to leave your review we really do appreciate this. Best Wishes, Joley Coles, Customer Experience Assistant
Informazioni su Kelly's Storage
Kelly's Storage - document storage for businesses Kelly's Self Storage - household mobile storage
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Westfield Road, Guildford, Surrey, GU1 1SB, United Kingdom
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Informazioni su Kelly's Storage
Kelly's Storage - document storage for businesses Kelly's Self Storage - household mobile storage