My order arrived very quickly however the candle was smashed badly. I reported this and was advised a further candle would be sent. It never arrived. When I chased it up I was told it had been...
Leggi altre
Justin
Kally Sleep
5 years ago
Hi Janet,
Our apologies the candle was damaged, sometimes couriers can be clumsy. We are sorry you did not receive the replacement candle we dispatched to you. Our courier had marked it as delivered, but when you had said it was not received we issued you a refund straight away.
I apologise you felt there was a lot of back and forth correspondence, and we absolutely do not think that.
With current times Couriers are overwhelmed at present with the amount of parcels going out.
If we can assist you any further please let us know.
Kind Regards,
Kally Sleep Team
Love this maternity pillow. It worked far better for me than a different more expensive version. Works well for side sleeping and really good at stopping you from rolling onto back. Highly recommend
Recensioni del prodotto
Data di acquisto: 19/10/2020
0
Condividi
Cliente fidato
5 years ago
Didn’t get a confirmation e mail for my purchase so had to contact them and they forwarded my receipt.
Justin
Kally Sleep
5 years ago
Dear Customer,
Sorry you did not receive your confirmation email, may I ask you check your junk / spam email folder.
Kind Regards,
Kally Sleep Team
Recensioni del prodotto
Data di acquisto: 24/10/2020
0
Condividi
JM
Josephine Grace Middle
5 years ago
Ciò che Josephine Grace Middle ha detto su Kally Sleep:
I have returned pillow to Marylebone Project,London as instructed. The pillow wedge dept was so small, and no use for my condition. You did not show the depth of the wedge? I would appreciate my...
Leggi altre
Justin
Kally Sleep
5 years ago
Hi Josephine,
I am sorry the pillow did not work for you. We have contacted you by email in regards to your refund.
Kind Regards,
Kally Sleep Team
The mattress softener is great. It’s been hard to find one that stays cool but I’m please to say this one does.
This is my third purchase from Kally Sleep and I‘be always been very satisfied. The...
Very easy to read about products and order. Delivery was very quick. Hope you might have a smaller pillow to take travelling when allowed to. So comfortable!!!
Excellent service ... advert and information very clear ... I apparently no longer snore loudly and I no longer have a stiff neck in the morning . I love my pillow !
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
