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JustAnswer Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/justanswer | Feefo

Visualizzazione di tutte le 2,391 recensioni

Cliente fidato

4 months ago

Data di acquisto: 28/03/2025

Polite, efficient, expert

Expertly and efficiently answered my concern. Representative (level-sss)was polite and very helpful

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Sunwtp

Apache Junction

4 months ago

Data di acquisto: 28/03/2025

Ciò che Sunwtp ha detto su JustAnswer:

@rarewares

@rarewares Always great response and fast

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Laubesteve

Adelaide

4 months ago

Data di acquisto: 28/03/2025

Ciò che Laubesteve ha detto su JustAnswer:

Hidden billing

I was told I would be billed $2 once off fully refundable to my PayPal account and no mention of a monthly fee emails went to my spam account refers to the $66 a monthly charge and would have...

JustAnswer Team

JustAnswer

4 months ago

Hello Laubesteve, Thank you for reaching out. I’m truly sorry to hear that you didn’t receive the assistance you needed. That’s not the experience we want for our customers, and I understand how frustrating this must have been for you. Upon enrollment, you agreed to a one-time join fee of AU$2 and a recurring monthly membership fee of AU$66, which covers your first and any additional questions during your membership. Since you used PayPal/Apple Pay, these fees were combined into a single transaction, as indicated during checkout. We apologize for any confusion this may have caused. Your membership was turned off on March 28, 2025, and the charge has already been refunded. You won’t receive any further recurring charges. If you ever wish to restart your membership or have any other questions, feel free to contact us. Regards, Aiah JustAnswer Customer Care AiahIM@justanswer.com

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Cliente fidato

4 months ago

Data di acquisto: 28/03/2025

Speedy answer

My answer was quick and speedy

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roger

Maitland

4 months ago

Data di acquisto: 27/03/2025

Ciò che roger ha detto su JustAnswer:

Prompt reply and great advice about my situation.

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Cliente fidato

4 months ago

Data di acquisto: 28/03/2025

Helpful

It was OK. He told me I need to go through all my files to find this paperwork.

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Janice

Phoenix

4 months ago

Data di acquisto: 28/03/2025

Ciò che Janice ha detto su JustAnswer:

Legal department represented very well and knowledgeable with the situation

I had a good communication conversation with the chat room. And received a rapid response from Richard. Typed in my question and after a couple of back and forth questions and answers. I received a...

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Cliente fidato

4 months ago

Data di acquisto: 28/03/2025

Quick and friendly service

Very quick and friendly service, for a more reasonable price than other options I have seen.

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Cliente fidato

4 months ago

Data di acquisto: 27/03/2025

Quick Response

Question answered quickly. Communication was good. I would you this service again.

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Mixco500

Rancho Mirage

4 months ago

Data di acquisto: 28/03/2025

Ciò che Mixco500 ha detto su JustAnswer:

Veterinary emergency, Westie got into your a chocolate Easter candy.

Very prompt, answered all my concerns. My Westie got a hold of 4 ounces of chocolate candy which can be very harmful for your little dogs and I immediately got someone to respond and help me with my...

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Informazioni su JustAnswer

JustAnswer is the world's largest Expert marketplace. Get 24/7 access to help from thousands of verified professionals, where and when you need it. JustAnswer lets you talk with live Doctors, Lawyers, Veterinarians, Mechanics and other vetted Experts for real-time, personalized assistance and answers, 24/7. With more than 12,000 experts across 150 categories, JustAnswer is the leading destination for accessing affordable professional help on-demand when and from wherever you need it. If for any reason you’re not satisfied, our Customer Care team is ready to help 24/7. Please contact us directly at SupportTP@justanswer.com or call 800-805-5962 so we can help resolve your concerns. We will get back to you within 24-48 hours.

+1 415-929-9921

440 N Barranca Ave,, #7508,, Covina,, California, CA 91723, United States

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