The usually good service from Jewellery Maker. I do not expect next day delivery as I understand what a huge company this is and the volume of orders they deal with. They keep you informed of the...
For this item service was great BUT i tried to buy another item on split pay and because i had xhanged my card due to hacking JM couldnt do split pay and it took so long waiting for customer service...
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Recensioni del prodotto
Data di acquisto: 18/03/2026
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Cliente fidato
Verificato da Feefo
5 months ago
Long pick time, long delivery time. Over packaging.
Recensioni del prodotto
Data di acquisto: 12/03/2026
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BL
Bernadette Lacey
Verificato da Feefo
5 months ago
Ciò che Bernadette Lacey ha detto su JewelleryMaker:
Need more real size on the web. I have spent hundreds on this web site but have had to send loads back as they were not worth the money or they were way to small. Very decieving
Klaudia - Help Team
JewelleryMaker
5 months ago
Hi,
Thank you for your review.
We’re sorry to hear that some items haven’t met your expectations. Please know that we provide measurements for all our products on the website to help give an accurate sense of size. However, if you’re ever unsure about anything, our customer service team will be happy to provide more details to help you make the right choice.
We appreciate your feedback and hope we can make your future shopping experience easier. If there’s anything we can assist you with, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
JewelleryMaker
Can be a bit erratic. Just lately there have been missing items, out of stock issues, delays and even damaged items. Seem to be a vast difference in internal packaging. Over packing of smaller...
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Recensioni del prodotto
Data di acquisto: 12/03/2026
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MB
Monica Burchell
Verificato da Feefo
6 months ago
Ciò che Monica Burchell ha detto su JewelleryMaker:
Easy online service. Only downside with the service is the now very slow delivery which has now become the norm.
Klaudia - Help Team
JewelleryMaker
5 months ago
Hi Monica,
Thank you for your review.
We’re glad to hear that you find our website easy to use. However, we’re very sorry to hear that delivery has been slower than expected. If you have any outstanding deliveries, please do give us a call on 0800 6444 655 so we can look into this for you and ensure your items reach you as soon as possible.
We truly appreciate your feedback and hope we can restore your confidence in our service.
Kind regards,
JewelleryMaker
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website