Could improve quality control - fed up returning bundles because of one poor or faulty strand. However, all returns, queries handled efficiently.
Jewellery Maker
JewelleryMaker
13 years ago
Further to our recent conversation, we thank you for your feedback as we are constantly trying to improve our products & services. We apologise that you have had to return items. We are currently looking into the issue and it will be resolved for you. If you do have this issue in future, please do not hesitate to let us know and we will be more than willing to solve the problem.
Jack - Help Team
www.gemporia.com
Great show to watch, particularly with presenter Jenny Cleary or Vicki Carr. Everything I buy (which is tons!) I look upon as my 'meccano set' and enjoy just playing around with everything. Great,...
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Jewellery Maker
JewelleryMaker
13 years ago
Thank you for your feedback. Following on from our conversation this afternoon, I hope we have assisted with your query and helped with the navigation of our website.
Kyle - Help Team
www.gemporia.com
JM is fab-u-lous. I love watching all the presenters. Jenny is soooo funny but is very knowledgeable about the gems. Everyone knows what they are talking about and makes me want to know more about...
The lowering of postage has helped. Had recently had 3 emails together, all arrived together but was in 3 packages! love the presenters especially Lucy, who has an affinity with the gems presented. ...
Usually pleased with the quality of the products but have had some I am not happy with. The turquoise I got recently were nothing like the ones shown on screen, mine had so much matrix the are 75%...
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Recensioni del prodotto
Jewellery Maker
JewelleryMaker
12 years ago
Thank you for your feedback. We really do apologise that you have received a strand in this way. We have sent an email to you in regards to the gemstone strand. If you do ever have anything arrive faulty, please send them back to us and contact the Help Team to see if we can replace them for you.
Lora - Help Team
www.gemporia.com
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website