The quality control should be better organised. None of the jump rings colour matched the previous order meaning I could not finish a commission. Very disappointing from any company that wants to...
Leggi altre
Jewellery Maker
JewelleryMaker
13 years ago
We are sorry to hear that you were not happy with your purchase. We have passed you comments on to our quality control team for them to view.
All our items are covered by a 30 day money back guarantee, so that if you receive an item which you are not happy with, then please feel free to return this back to us for a refund.
Kyle - Help Team
www.Gemporia.com
Service has been good most of the time but more improvement is needed. handling returns need to be quicker, also quality control needs much improvement.
Recensioni del prodotto
Jewellery Maker
JewelleryMaker
13 years ago
Thank you for your feedback.
We appreciated your comments and are always looking in to ways to continually improve the customer service that we offer.
Our returns can take up to 30 days to process, but we do usually process them in a much quicker time frame than this.
We have passed your comments regarding the item on to our quality control team for them to view.
We can see that you took advantage of our 30 day money back guarantee with this particular product.
Kyle - Help Team
www.Gemporia.com
Data di acquisto: 04/07/2013
0
Condividi
Cliente fidato
Verificato da Feefo
13 years ago
always polite and helpful. excellent when ordering.
Any queries have been dealt with quickly. Ordered three items at different times that were out of stock, was notified via email and apology letter in rest of order when delivered - nothing to cry...
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website