Here I go again - not happy with service. I have had a credit for part of my fast delivery of two packages which went missing for 3 days last week so that was resolved. In general, yo are not doing...
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Jewellery Maker
JewelleryMaker
13 years ago
We are sorry that the premium delivery service failed in its contract to you.
Unfortunately once a parcel has been passed to a third party it is out of our control, and we trust them to fulfill their role.
Your comments have been passed to the relevant departments.
Thank you for your feedback
Kind Regards
Alison-Help Team
www.gemporia.com
Recensioni del prodotto
Data di acquisto: 01/09/2013
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Cliente fidato
Verificato da Feefo
13 years ago
Always a bad thing to watch I spend far too much on the lovely things
customer service not so great these days and the warehouse either not getting things done efficiently or dont care. I am disappointed in service of late.
Jewellery Maker
JewelleryMaker
13 years ago
We are sorry that our service has fallen below par for you lately.
We appreciate all feedback and your comments have been passed to the managers of the relevant departments to look into.
Kind Regards
Alison-Help Team
www.gemporia.com
delivery has been pretty bad of late - as you know I spend lots of money and regularly buy but the delivery has been poor, missing items also. I have not had to moan so much in a long time. I am not...
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Jewellery Maker
JewelleryMaker
13 years ago
We thank you for your feedback.
All comments have been passed the head of the relevant department.
Kind regards
Alison-Help Team
www.gemporia.com
Great value, lovely presenters, talented designers, great variety of medium. Only thing preventing me from giving excellent is the length of time it takes to get a refund back into my account after...
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website