Hi,
Thank you for your review.
We’re sorry to hear that you found the chain links to be very small and that this made it difficult to use with your jump rings. We understand how frustrating this can be and appreciate your feedback.
Please note that we offer a 30-day money-back guarantee, allowing you to return any unwanted items within 30 days of receipt for a full refund.
If you require any further assistance, please don’t hesitate to contact our customer service team on 0800 6444 655.
Kind regards,
JewelleryMaker
Data di acquisto: 20/10/2025
1
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Cliente fidato
Verificato da Feefo
10 months ago
always slow to arrive. I lorded a item on Jewellery Maker then one day later on Gems TV, and the Gems TV item arrived days before the Jewellery Maker stuff.
Recensioni del prodotto
Klaudia - Help Team
JewelleryMaker
10 months ago
Hi,
Thank you for your review.
We’re sorry to hear that you found the toggle clasp to be of poor quality. We always aim to provide jewellery components that are both durable and reliable, and it’s disappointing to know that this wasn’t your experience. Please note that you have 30 days from the date of receipt to return any unwanted items for a full refund.
If you require any further assistance, please don’t hesitate to contact our customer service team on 0800 6444 655.
Kind regards,
JewelleryMaker.
Great service as ever. Eco recyclable packaging which I love. Amazing discounts for amazing quality. I always learn something new from the JM team on TV. What they stand for and ethos, the list is...
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Recensioni del prodotto
Data di acquisto: 02/10/2025
0
Condividi
ML
Mrs Jacqui Lowndes
Verificato da Feefo
GBR
10 months ago
Ciò che Mrs Jacqui Lowndes ha detto su JewelleryMaker:
J.M. never disapoint delivery always quick and goods and well packed to prevent damage.
Recensioni del prodotto
Data di acquisto: 17/10/2025
0
Condividi
KW
kim winder
Verificato da Feefo
10 months ago
Ciò che kim winder ha detto su JewelleryMaker:
I don't know what is happening at the moment but all my orders are taking 10 plus days for delivery.
Recensioni del prodotto
Data di acquisto: 14/10/2025
0
Condividi
KW
kim winder
Verificato da Feefo
10 months ago
Ciò che kim winder ha detto su JewelleryMaker:
Another order that has taken over 10 days to arrive.
Recensioni del prodotto
Data di acquisto: 06/10/2025
0
Condividi
KW
kim winder
Verificato da Feefo
10 months ago
Ciò che kim winder ha detto su JewelleryMaker:
Delivery too slow.
Recensioni del prodotto
Data di acquisto: 06/10/2025
0
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PG
Pam Gilding
Verificato da Feefo
10 months ago
Ciò che Pam Gilding ha detto su JewelleryMaker:
You have always given excellent service, and there is no place better.
Recensioni del prodotto
Data di acquisto: 17/10/2025
0
Condividi
Cliente fidato
Verificato da Feefo
10 months ago
Quality check lacking and take much longer than other companies to deliver
Recensioni del prodotto
Klaudia - Help Team
JewelleryMaker
10 months ago
Hi,
Thank you for your review.
We’re sorry to hear that your Grandiderite strand didn’t meet expectations and that only a few of the stones were usable. We always aim to maintain high-quality standards, so we’re disappointed that this wasn’t the case for your order.
Your feedback is very important to us, and we’ll ensure your comments are passed on to our quality control team. Please remember that if you’re unhappy with your purchase, you’re welcome to return it within 30 days for a full refund.
We’re sorry for any disappointment caused, and if there’s anything else we can do to assist you, please don’t hesitate to contact us on 0800 6444 655.
Kind regards,
JewelleryMaker
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Your dedicated jewellery making TV show, with daily demonstrations from industry experts and all your jewellery making supplies and tools. Watch on Freeview 72, Sky 674 and YouTube and shop supplies on the website