Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

jetlinecruise.com Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

TC

Trusted Customer

carberry

5 years ago

Ciò che Trusted Customer ha detto su jetlinecruise.com:

very disappointed the way this has been handled

ref 2028347 still awaiting for refund of 21.69 which was promised and after 6/7 emails we still have not received this as promised

Recensioni del prodotto

Data di acquisto: 19/04/2019

0

RC

Roderick Crawford

6 years ago

Ciò che Roderick Crawford ha detto su jetlinecruise.com:

At the start of the booking everything was very good. We had a problem at the start of the holiday and it was sorted. Since we returned we have tried to sort out a few issues and we are not hearing...

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Recensioni del prodotto

Data di acquisto: 03/11/2019

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Cliente fidato

6 years ago

Quick to answer the phone. Comprehensive service. Hotel in Santiago was out of town necessitating use of public transport to visit city centre. Room in hotel not available on arrival mid morning...

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Kallum

jetlinecruise.com

6 years ago

Hello, Thank you for taking the time to leave us a review, it is much appreciated! Regards, Kallum

Recensioni del prodotto

Data di acquisto: 11/08/2019

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TC

Trusted Customer

6 years ago

Ciò che Trusted Customer ha detto su jetlinecruise.com:

communications were good and quick.

From first contact with the company until now ti has been good. Response to me emails was quick and concise Paper work was easy to understand and all relevant documents sent in time.I would use this...

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Kallum

jetlinecruise.com

6 years ago

Hello Julian, We are happy to hear that you would use us again, thank you for your comments. Regards, Kallum

Recensioni del prodotto

Data di acquisto: 14/02/2019

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Cliente fidato

6 years ago

Friendly contact at Jetline, but promises not met

Paid for pick up and return from airport.No one came. Paid extra for clear view from ship balcony. Unnecessary as all balcony’s have clear view. Hotel pretty bad

Kallum

jetlinecruise.com

6 years ago

Hello, We are very sorry to see that you have rated our service 1-star. I will pass this onto our product team for investigation as to what your transfers did not turn up. The rooms are what the cruise line state, we merely share that information with you, however we will make sure we look into this and see why people will pay extra for such room. Regards, Kallum

Cliente fidato

6 years ago

Hi Kallum Not sure if you are able to see my “formal complaint booking 20314648/1” It gives a lot more detail than I put on the review. I had stated that the whole experience put paid to what was to be a celebratory golden wedding anniversary trip. I have received an auto message that I am to wait 28 days to receive some sort of reply. I’ve no intention of changing my review at the moment Brian

Recensioni del prodotto

Data di acquisto: 06/12/2019

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Cliente fidato

6 years ago

Service was very good I would recmend to a friend p

Kallum

jetlinecruise.com

6 years ago

Hi, Thank you for your review, we are glad to hear you would recommend us! Regards, Kallum

Recensioni del prodotto

Data di acquisto: 28/05/2019

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Cliente fidato

6 years ago

Excellent; would definitely book with them again

The holiday went smoothly with only one slight problem with a transfer that didn't turn up:( we had to make our own arrangements to get from the airport to the hotel) but jetlinecruises are in the...

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Kallum

jetlinecruise.com

6 years ago

Hello, Thank you very much for leaving us a detailed review. We are sorry to hear that you had a problem with your transfers, we will pass this information onto our product so they can review this and see what the problem was. Regards, Kallum

Recensioni del prodotto

Data di acquisto: 28/03/2019

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Cliente fidato

6 years ago

Excellent. Absolutely delighted. All transfers etc were spot on. Text or email confirming pick up and time. No problems at all

Kallum

jetlinecruise.com

6 years ago

Hello, We are glad to hear that everything went to plan for your holiday, thank you for your comments! Regards, Kallum

Recensioni del prodotto

Data di acquisto: 10/09/2019

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MW

Martyn Walker

6 years ago

Ciò che Martyn Walker ha detto su jetlinecruise.com:

As above

Everything went very well, the cruise of course, but especially the pre and post cruise stays, connections and tours. Guides involved were the best. Cruise trips and on board duty free drinks were a...

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Kallum

jetlinecruise.com

6 years ago

Hello Martyn, We are glad to hear that overall everything went well. We are sorry to hear that you thought it was expensive on board, we hope you had a good holiday nevertheless off that. Regards, Kallum

Recensioni del prodotto

Data di acquisto: 17/06/2019

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RO

Raymond Offord

6 years ago

Ciò che Raymond Offord ha detto su jetlinecruise.com:

Great travel company

Courteous and understanding of my requirements and met them all. Timely communications

Kallum

jetlinecruise.com

6 years ago

Hi Raymond, Thank you for taking the time to leave us a review, we are glad you say we are a great travel company! Regards, Kallum

Recensioni del prodotto

Data di acquisto: 18/06/2019

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jetlinecruise.com Recensioni

Pride of AmericaAltre recensioni di questo prodotto (2,250)Visualizza il sito web del prodottomajor construction works where being carried out outside are balcony during the whole cruise

Royal PrincessAltre recensioni di questo prodotto (2,250)Visualizza il sito web del prodottoNot happy with the transfers we had pre-booked

MS ZaandamAltre recensioni di questo prodotto (2,250)Visualizza il sito web del prodottoHolland America looked after us well - wide range of facilities, great food, good entertainment and lots of shore excursions.

ArmoniaAltre recensioni di questo prodotto (2,250)Visualizza il sito web del prodottoLimited food menu. Not enough time in land stops

Ruby PrincessAltre recensioni di questo prodotto (2,250)Visualizza il sito web del prodotto

Ruby PrincessAltre recensioni di questo prodotto (2,250)Visualizza il sito web del prodottoExcellent value

Ruby PrincessAltre recensioni di questo prodotto (2,250)Visualizza il sito web del prodottoVery much a money add on cruise ship. Reception staff sometimes very abrupt. Cabin staff and restaurant staff very friendly and helpful Food very good comfortable beds and pillows. Effy jewellry...Leggi altre

MS ZaandamAltre recensioni di questo prodotto (2,250)Visualizza il sito web del prodottoGreat food, clean and tidy ship, bit lacking in on board activities. Fair value for money, except for on board purchases as mentioned before.

Ruby PrincessAltre recensioni di questo prodotto (2,250)Visualizza il sito web del prodottoGreat ship, prices reasonable and all the staff were friendly and helpful.

Come vengono raccolte le recensioni di Feefo?

Chi può lasciare una recensione su Feefo?

Come verifichiamo le recensioni?

Come trattiamo le recensioni false?