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Helen
James Alexander Clothing
8 days ago
Sorry to hear you are unhappy with the review emails. These are automatically generated by Feefo. If you have another come through, there is an unsubscribe option on the email, if you tick that, this will prevent future review requests coming though.
Kind regards
James Alexander Customer Services
Thanks for your feedback. We understand price is an important factor and always aim to provide value through the quality of the products and the service we provide. Do keep an eye out for our sales promotions as they offer the same great quality at a reduced price.
Best wishes James Alexander Customer Services
Thank you for your feedback — we really appreciate you taking the time to share your experience.
We understand how important comfort is and we want you to know that we’re actively working on an updated version for our Autumn/Winter 2025 collection. The new design will address exactly this issue, with a focus on improved softness and a more refined thickness for better wearability.
Thank you again for your honest input — it genuinely helps us make our products better.
James Alexander Customer Service Team
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Mrs Wilson
Burwell, Cambridge
1 month ago
Data di acquisto: 25/04/2025
Ciò che Mrs Wilson ha detto su James Alexander Clothing:
James Alexander is great to use online. Ordering was easy, Delivery was prompt and on time. I didn't need to return anything so have no experience of that but I have confidence it would be as good...
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Cliente fidato
1 month ago
Data di acquisto: 03/04/2025
I have sent this scarf to a relative in USA. So I can’t judge the quality of this product. It looks ok.
Bringing you the world's finest fibres.
Our collection of luxury knitwear and accessories are all crafted from the world's most exquisite natural fibres. All of our knitwear is designed in-house and we take the utmost care and pride in hand-selecting accessories from carefully selected suppliers to bring you garments that not only feel luxurious but will last a lifetime.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Bringing you the world's finest fibres.
Our collection of luxury knitwear and accessories are all crafted from the world's most exquisite natural fibres. All of our knitwear is designed in-house and we take the utmost care and pride in hand-selecting accessories from carefully selected suppliers to bring you garments that not only feel luxurious but will last a lifetime.