We have booked group vacations many times over the past 5 years and this time booking we found the travel rep to be great at time of booking. We contacted him to ask about price drop and he would not...
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Customer Care
itravel2000.com
11 years ago
Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that.
Regards,
Customer Care Team
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Cliente fidato
11 years ago
Great Customer Service
Very polite and answers questions satisfyingly.
When leaving messages response was quick and efficient making it really easy to be worry free.
The site is also up to date and accurate with current...
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0
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Cliente fidato
11 years ago
Paradisus Esmeralda playa
Very good
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Cliente fidato
11 years ago
My travel adviser (Vikas) was awesome
My travel adviser (Vikas) was awesome
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TC
Trusted Customer
11 years ago
Ciò che Trusted Customer ha detto su itravel2000.com:
Their service was very good.
Their service was very good.
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Trusted Customer
Espanola, Ontario
11 years ago
Ciò che Trusted Customer ha detto su itravel2000.com:
Another great trip booked through ITravel
This is our 6th trip booked with ITravel. Never a disappointment. They are honest and offer suggestions to make the trip better. Thanks again ITravel for a wonderful vacation.
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Cliente fidato
11 years ago
Very Veradero
Rooms were clean, staff at restaraunts and bar were fast, friendly and courteous. Wait to exchange money and book a-la-carte service was long.
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Cliente fidato
11 years ago
Cabo 2015
Staff were friendly. Plane was hours and hours late. On the way to our hotel our bus was stopped by police for 45 minutes because our driver did not have the right paper work.
Customer Care
itravel2000.com
11 years ago
Thank you very much for your kind note. We are sorry to hear that you had to experiance delay on your return. Other than that, hoping that you enjoyed your vacation.
Regards,
Customer Care Team
Customer Care
itravel2000.com
10 years ago
Hello,
We have sent you an email to the address provided. Upon reading over the correspondence we ask that you take this opportunity to re-rate us on our service provided via the options below.
Thank you for your comments and time, it is greatly appreciated.
Regards,
Customer Care Team
1
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Trusted Customer
Calgary Alberta
11 years ago
Ciò che Trusted Customer ha detto su itravel2000.com:
Frustrated with travel agent!!!
This was the first time my husband and I were going on a sunny destination trip due to his nieces wedding. We didn't think it was going to be that frustrating to communicate to the travel agent. When...
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Customer Care
itravel2000.com
11 years ago
Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that.
Regards,
Customer Care Team
0
Condividi
Cliente fidato
11 years ago
Booking trip to Las Vegas
The hotel room that was advertised could not be booked. Never did get the cancellation insurance that I tried to order
Customer Care
itravel2000.com
11 years ago
Thank you very much for your feedback. We regret to hear that your booking experience with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Please feel free to email us directly at customercare@itravel2000.com if you would like to discuss this further.
Regards,
Customer Care Team
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..