Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di itravel2000.com

Visualizzazione di tutte le 59,717 recensioni

Trusted Customer

Calgary

11 years ago

Ciò che Trusted Customer ha detto su itravel2000.com:

Jolly Beach Resort, Antigua

The beach at the Jolly Beach Resort was the best on the island! All the people who worked at this property were absolutely amazing - the best in customer service of any place that I have travelled. ...

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Trusted Customer

Toronto, Ontario

11 years ago

Ciò che Trusted Customer ha detto su itravel2000.com:

ITravel the Best to Book with!!

I booked my trip to Cuba with ITravel2000, and they where outstanding. My travel agent was with every step of the way. Every question I had was answered, every concern I had was dealt with in a...

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Trusted Customer

Milton Ontario

11 years ago

Ciò che Trusted Customer ha detto su itravel2000.com:

EXPERIENCE With I TRAVEL

Great job as always at arranging my travel however when I was returning to Canada there was a mechanical probelsm with the flight home. I was despeate for help and called your office I was put on...

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Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback. We regret to hear that the flight you booked through us was not what you expected. We understand how upsetting it is when your flight is delayed and can understand your frustration. We apologize about the inconvenience this has caused. Regards Customer Care

Trusted Customer

11 years ago

You are not getting it!!! You did not wreck the plane you just did not call me back until the next day and your clerk failed to have a manager call me. You have a real problem listening to your customers. That is my concern.

Cliente fidato

11 years ago

Great Service!

Received excellent service from itravel2000.com. Especially from Aileen R. Quick, efficient, friendly and knowledgeable. Thanks again for booking my wonderful vacation in Cuba!

Cliente fidato

11 years ago

Club Paradiso - Dominion Republic

We specifically asked for 2 beds (2 women travelling together) and were put in a room with one bed. We had to UPGRADE and PAY THE DIFFERENCE in order to get 2 beds. They were not concerned at all. ...

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Customer Care

itravel2000.com

11 years ago

Thank you for your feedback. Please note that special requests are not guaranteed and are subject to availability. We regret to hear that the hotel was not able to accommodate your bedding request and apologize about the inconvenience this has caused. Regards Customer Care

Cliente fidato

11 years ago

happy

excelent service

Trusted Customer

Calgary Alberta

11 years ago

Ciò che Trusted Customer ha detto su itravel2000.com:

Make sure you get your credit, otherwise they will give you a run-around!

Sadly, I have booked two trips with Itravel, first experience was great, however, second experience I had difficulties booking online, and received a phone call to book. No problems really, and I...

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Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Please email us directly at customercare@itravel2000.com and we will investigate this further. Rest be assured that if itravel2000 has offered you a credit, we will honor it provided that you qualify. Hoping that you will allow us to look into your file and serve your future travel needs. Regards Customer Care

Cliente fidato

11 years ago

The rep I dealt with was very good and accommodating

Cliente fidato

11 years ago

Fabulous Service!

Booking our honeymoon was quick and easy!!

Cliente fidato

11 years ago

Feedback on redemption of Price Drop Protection

We were so pleased that ITRAVEL2000 honoured it's promise to reduce the cost of this year's trip. The little perk that took nothing to monitor made us feel good.

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Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

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