Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Recensioni di itravel2000.com

Visualizzazione di tutte le 59,718 recensioni

Trusted Customer

St. Thomas

11 years ago

Ciò che Trusted Customer ha detto su itravel2000.com:

Booking for Manzanilla Mexico

Booking with itravel 2000 as usual was quick and painless online, invoice received and e-tickets received in advance.

Trusted Customer

Calgary

11 years ago

Ciò che Trusted Customer ha detto su itravel2000.com:

Have used itravel2000 for years to book vacations. Always great prices!

Cliente fidato

11 years ago

Thanks, EXCELLENT

Cliente fidato

11 years ago

Breezes Bella Costa, Varadero, Cuba

Coffee maker did no work in room. Had exchanged and then had to ask for another one as this one did not work either. My husband is diabetic and requires diet cola. Never had any at the resort. Had to...

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Customer Care

itravel2000.com

11 years ago

Hello, Thank you for your feedback and we are sorry to hear your vacation was not as expected. We work closely with our suppliers and will be sure to share your comments with them. Regards, Customer Care Team

Customer Care

itravel2000.com

11 years ago

Hello, We have sent you an email to the address provided. Upon reading over the correspondence we ask that you take this opportunity to re-rate us on our service provided via the options below. Thank you for your comments and time, it is greatly appreciated. Regards, Customer Care Team

Cliente fidato

11 years ago

Cuba 2015

we called to get advice on our shortlist. the agent, Ann, was incredibly helpful!

Cliente fidato

11 years ago

very good

Cliente fidato

11 years ago

Excellent service

Cliente fidato

11 years ago

Great service

Cliente fidato

11 years ago

the service was excellent the feed back also

Trusted Customer

Toronto

11 years ago

Ciò che Trusted Customer ha detto su itravel2000.com:

Repeat customers deserve better

You are treated like a first time customer every time. They don't care if you've booked with them dozens of times before, they just quote the price and give no recommendations or advice for the...

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Customer Care

itravel2000.com

11 years ago

Thank you very much for your feedback. We regret to hear that your booking experience with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. Prices and availability is subject to change at any time during the booking until the booking is 100% confirmed, please note the prices are set by the tour operators and we as in agency have no control over that. We do value your business and would like to thank you for your patronage. Hoping that you will allow us another opportunity to serve your future travel needs. Regards Customer Care Team

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Feefo Trusted Service Awards

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