We have used this service for the past 8 years.The agent was very helpful and even when we wanted to speak to a manager for further clarification on an issue both agent and manager were very...
Booking with itravel2000 for the past 15 years however the past two bookings had problems and might switch due to incorrect booking info took 5 days to resolve my daughters date of birth entered...
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Customer Care
itravel2000.com
10 years ago
Thank you very much for your feedback. We regret to hear that your experience with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that. Hoping that you will allow us to serve your future travel needs in future.
Regards
Customer Care Team
Ciò che Trusted Customer ha detto su itravel2000.com:
I loved everything but....
Everything was amazing the service, no problems. I just wish that they would have had the price drop option or something. The tickets I purchased went much cheaper like a week later.
The trip was great, but the taxes related to the trip are way too high. Is this because the company is charging us for the meals and extra services on the plane ride there and back?
Ciò che Trusted Customer ha detto su itravel2000.com:
WORST TRAVEL AGENT EVER
Lianne Mifsud, travel expert, I highly recommend people NEVER using her. If she is your travel agent ask to switch to someone else. She was the worst travel agent ever. She was so unorganized, made...
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Customer Care
itravel2000.com
10 years ago
Thank you very much for your feedback. We regret to hear that your experience booking with us not what you expected. We strive to offer our customers the very best in service and are truly sorry that wasn’t what you feel you received. We are continually making changes in order to improve our offering and your feedback will be used as part of that.
Regards
Customer Care Team
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Founded in 1994, itravel2000.com is one of Canada’s largest independent travel companies and the nation’s trusted source in travel. With a mandate to offer clients best-in-class customer service, itravel2000.com provides Canadians with exceptional value complemented by the broadest range of travel options, including flights, hotels, vacation packages, cruises..