isango! Recensioni

I trust this message finds you well. We sincerely apologise and regret for the inconvenience caused to you. We as a company are very vigilant on all our customer requests and have handpicked our local partners to get the best service and options for our customers, however on this occasion we sincerely regret the ambiguities that were created and are stringently taking it up with our local partner why the service levels were let down. I would like to take this opportunity to assure that we take all our promises very seriously and under no circumstances would step back from our commitments. As discussed with you the hotel list was incorrectly updated and thus as goodwill gesture due to our mistake we had offered you the refund, which we have processed in full and this should reflect in your account within 3-5 working days. I hope you do not judge us on this one instance and give us another opportunity to be of service to you. You are our valued customer we look forward to serve you again in future. Regards Isango! Customer Support

Greetings of the day! Thanks for the feedback. We highly appreciate you taking the time out to write to us about your experiences. This will give us an opportunity to improve our services even further. We hope you had a great time in Disneyland Paris and hope to keep serving to your travel needs in the future as well. In case of any further assistance please feel free to contact us. UK - 0203 355 1240 USA -1-866 663 7017 Canada - 1-866 682 9791 Australia - 1-800 008 739 Germany - 089 666 79 194 International - +44 203 355 1240 For online queries : support@isango.com Thanks and Regards Tushar isango! support Regards Isango! Customer Support