Thank you for your feedback. We're glad that you were happy with the overall service. Best Wishes for a beautiful wedding.
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MH
Mr Suzanne Hilton
Verificato da Feefo
Burnley
3 years ago
Ciò che Mr Suzanne Hilton ha detto su InsuraWedding:
Waste of money
Minutes after completing you sent me the certificate with errors on I emailed back to see if we could rectify and it been a week since had no reply
Marketing Assistant
InsuraWedding
3 years ago
Hello,
Thank you for your feedback, we are sorry to hear about your experience. Please accept our apologies for not getting this corrected the first time around and for the inconvenience caused by having to contact us to get this resolved.
Our customer service team has tried to contact you at the phone number on your policy to resolve this, and our representative has left you a voicemail. If you could email us at enquiries@voyagerins.com, with as much information as possible so we can seek to understand what has happened, or you can give us a call 01483 806 680.
Thank you very much.
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Cliente fidato
Verificato da Feefo
3 years ago
Met all our needs
Very explanatory website with all options that we needed b
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Cliente fidato
Verificato da Feefo
3 years ago
Really easy and straight forward purchase.
Really easy and straight forward purchase.
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MG
Mr William Gilbert
Verificato da Feefo
3 years ago
Ciò che Mr William Gilbert ha detto su InsuraWedding:
So far so good. Only a problem paying on the website that led me to pay over te phone was a slight bigger. But the staff were friendly, courteous and helpful.
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MC
Miss Kristina Cogswell
Verificato da Feefo
3 years ago
Ciò che Miss Kristina Cogswell ha detto su InsuraWedding:
I, Kristina Cogswell, filled out the form and purchased the insurance and put my partners name (a man) in the 2nd participant section. My email address, my number, my name for contact purposes. Yet...
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Marketing Assistant
InsuraWedding
3 years ago
Hi
Thank you very much for your feedback. We're sorry to hear you feel you received a negative experience on this occasion. Unfortunately, our system automatically puts the older individual first, in this instance your fiancé. We are working to resolve this issue, however we can change it manually, which we have done and resent you your documents.
Thanks
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
