Merchant Logo

Iglu Cruise Recensioni

Valutato
Eccezionale
Servizio
4.8
/5

5

4

3

2

1

537

53

9

8

9

616

valutazioni nell'ultimo anno

Visualizzazione di tutte le 35,216 recensioni
Cliente fidato
11 years ago
Data di acquisto: 03/09/2013
As Belgian customers of Fred Olsen, we got the right person on the phone with…
As Belgian customers of Fred Olsen, we got the right person on the phone with a perfect understanding and attitude. A splendid and quick service from the girl/ lady and an extremely quick...

Leggi tutto
Cliente fidato
11 years ago
Data di acquisto: 04/09/2013
Very pleasant and knowledgeable staff and always that always provide good service.
Cliente fidato
11 years ago
Data di acquisto: 04/09/2013
Staff very helpful and knowledgable.
Cliente fidato
11 years ago
Data di acquisto: 04/09/2013
Fast efficient and pleasant operator
Cliente fidato
11 years ago
Data di acquisto: 03/09/2013
Easy web site to use Have used Iglu before so had no hesitation in using again…
Easy web site to use Have used Iglu before so had no hesitation in using again after receiving excellent service last time,
Cliente fidato
11 years ago
Data di acquisto: 03/09/2013
Excellent service from Matt Arnold
Cliente fidato
11 years ago
Data di acquisto: 03/09/2013
the person i spoke to knew everthing i wanted to know thankyou
Cliente fidato
11 years ago
Data di acquisto: 03/09/2013
Telephone booking - very smooth and no problems
Cliente fidato
12 years ago
Data di acquisto: 03/09/2013
My first contact with you has been a little off hand. I would have expected…
My first contact with you has been a little off hand. I would have expected a more congenial response from your help desk.
Merchant Logo
Iglu Cruise
Iglu Cruise
12 years ago
As you can imagine, I am very disappointed to read about your experience on this occasion. We strive to offer a friendly and approachable service. I will take some time to establish what happened on this occasion and thank you for bringing this to our attention. Please be assured that we remain on hand to assist. Best wishes Peter Iglu.com Ltd
Cliente fidato
12 years ago
Data di acquisto: 03/09/2013
Phone contact was good but I did notice that not all of the email correspondence…
Phone contact was good but I did notice that not all of the email correspondence was "personally addressed" (iE: Dear Mr Smith, etc...). This would have been nice.
Merchant Logo
Iglu Cruise
Iglu Cruise
11 years ago
Thank you very much for your feedback. I will look into the correspondence to make sure we personally address all of our valued customers. Have a lovely holiday! Kind regards, Linda
Informazioni su Iglu Cruise
Iglu.com is the UK’s largest independent cruise agent, offering the widest choice of cruise holidays online and with full financial security with ABTA and ATOL. We offer cruise deals to over 3,000 ports in 30 destinations from over 25 cruise lines. This gives us the absolute best variety of cruises anywhere. We have over 100 in-house experts between our offices in Wimbledon and Portsmouth, who each have extensive cruising knowledge and are committed to finding you the right holiday at the best value. Between us, we've cruised thousands of ports across the world on pretty much every single cruise ship currently sailing, so we are able to offer intimate details on every cruise we sell. With over 8,000 cruise holidays on our site, our variety and expertise are unmatched.
Leggi tutto
165 The Broadway, Wimbledon, London, Greater London, SW19 1NE, United Kingdom
Award

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Perché fidarsi delle recensioni di Feefo?

Informazioni su Iglu Cruise
Iglu.com is the UK’s largest independent cruise agent, offering the widest choice of cruise holidays online and with full financial security with ABTA and ATOL. We offer cruise deals to over 3,000 ports in 30 destinations from over 25 cruise lines. This gives us the absolute best variety of cruises anywhere. We have over 100 in-house experts between our offices in Wimbledon and Portsmouth, who each have extensive cruising knowledge and are committed to finding you the right holiday at the best value. Between us, we've cruised thousands of ports across the world on pretty much every single cruise ship currently sailing, so we are able to offer intimate details on every cruise we sell. With over 8,000 cruise holidays on our site, our variety and expertise are unmatched.