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Hurtigruten Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/hurtigruten-uk | Feefo

Visualizzazione di tutte le 4,615 recensioni

Cliente fidato

8 days ago

Booking was no problem. The problems arose on the trip. Ship crew nothing like previous experiences. A few crew still exceptional whereas on previous expeditions it was the reverse with only the odd p

...

Neelam Irshad

Hurtigruten

18 hours ago

Thanks for your feedback. We’re pleased the booking of your trip was fine. We are so sorry to learn your experience on MS Trollfjord was quite different to previous trips, though some crew members were exceptional. Kind regards, Hurtigruten Feedback Team

Cliente fidato

11 hours ago

What a load of rubbish as a reply! I have already asked Hurtigruten to contact me directly over these issues and really feel that you are ignoring me. I await a proper response very soon or I may have to resort to Social Media

Recensioni del prodotto

Norway is wonderful but my last trip on Hurtigruten’s MS Trollfjord wasn’t a good experience and totally different from previous Hurtigruten expedition trips. In the past I would have recommended Hurt

...

Neelam Irshad

Hurtigruten

18 hours ago

I’m pleased to say, our Guest Feedback Specialists have received your detailed feedback, we’re sorry for the delay in replying and this isn’t indicative of our usual high standards, our delay is due to an increased number of inquiries but we’ll reply to you as soon as we can. Thanks for your patience and we hope we’ll be able to resolve your issues for you. Kind regards, Hurtigruten Feedback Team

Cliente fidato

11 hours ago

Rubbish reply, so please take more appropriate action

Data di acquisto: 11/03/2024

Cliente fidato

27 days ago

Excellent.

Recensioni del prodotto

Data di acquisto: 14/04/2024

Cliente fidato

28 days ago

Initial booking straight forward. Your IT system is so poor & lacking in information, clarity & correct detail. Trying to discover the excursions available was a nightmare & took several calls to your

...

Recensioni del prodotto

Data di acquisto: 14/04/2024

Paul John Rennie

Godalming UK

29 days ago

Ciò che Paul John Rennie ha detto su Hurtigruten:

A bit confusing, but everything worked out in the end. The invoices are a bit ambiguous in terminology leading to confusion

Recensioni del prodotto

Data di acquisto: 13/04/2024

Donald Ian Pritchard

Wickhamford

29 days ago

Ciò che Donald Ian Pritchard ha detto su Hurtigruten:

Booked directly with Hurtigruten following e-mail after our summer '23 cruise. Simple, clear and straightforward booking process with timings for payments clearly stated. Photos and dimensions of cab

...

Recensioni del prodotto

Data di acquisto: 14/04/2024

Martin Gainsbury

Teignmouth Devon

1 month ago

Ciò che Martin Gainsbury ha detto su Hurtigruten:

Slow but very good

Recensioni del prodotto

Data di acquisto: 08/04/2024

Raymond Julian Conway Cannon

Scarborough

1 month ago

Ciò che Raymond Julian Conway Cannon ha detto su Hurtigruten:

Good

Recensioni del prodotto

Data di acquisto: 14/04/2024

Thomas Hywel Griffiths

Steyning

1 month ago

Ciò che Thomas Hywel Griffiths ha detto su Hurtigruten:

Very easy as a returning customer. Their website is easy to use and their telephone agents are helpful and knowledgeable.

Neelam Irshad

Hurtigruten

7 days ago

We're so pleased the booking experience was a seamless and enjoyable experience for you. Kind regards, HX Feedback Team

Recensioni del prodotto

The Hebrides in Spring are amazing and being able to visit so many islands in a short time gives a great impression of the diversity of culture and wildlife. As ever Hurtigruten provide great support

...

Neelam Irshad

Hurtigruten

7 days ago

We're delighted you really enjoyed the Scottish Isles Expedition on MS Maud and in the short time on board and shore, you stopped at many islands and got a great impression of the diverse culture and wildlife. We hope we'll welcome you on board in the future! Kind regards, HX Feedback Team

Data di acquisto: 10/04/2024

Carol

Hampshire

1 month ago

Ciò che Carol ha detto su Hurtigruten:

Explored the cruise information on-line and then phoned Hurtigruten to book. Easy process.

Recensioni del prodotto

Data di acquisto: 14/04/2024

David John Ramsay

Pitlochry, Perthshire

1 month ago

Ciò che David John Ramsay ha detto su Hurtigruten:

Hopeless lack of communication between UK sales and Guest Relations.

Recensioni del prodotto

Data di acquisto: 04/04/2024

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Informazioni su Hurtigruten

The famous Norwegian Coastal Voyage offered by Hurtigruten is often described as ‘the world’s most beautiful voyage’. The ships travel up and down the magnificent coastline from Bergen to Kirkenes, calling at 34 ports along the way, most never visited by the larger cruise liners. This is a journey all about immersing yourself in the heart of the destinations culture.

020 8846 2666

Bedford House, 69-79 Fulham High Street, London, Greater London, SW6 3JW, United Kingdom

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Hurtigruten Recensioni

NORWAYNorway is wonderful but my last trip on Hurtigruten’s MS Trollfjord wasn’t a good experience and totally different from previous Hurtigruten expeditio...Altre recensioni di questo prodotto (268)Visualizza il sito web del prodotto

BRITISH ISLESA little disappointed after previous Hurtigruten expeditions. The included excursions were limited and background information for visits was lacking....Altre recensioni di questo prodotto (82)Visualizza il sito web del prodotto

BRITISH ISLESThis is the third voyage round the British Isles that we have done since Covid. Out of the three this voyage comes in the middle - the first in 2022 w...Altre recensioni di questo prodotto (82)Visualizza il sito web del prodotto

CENTRAL AMERICAOverall it was a very enjoyable well organised expedition. The crew were excellent. A few minor criticisms: The Colon departure port information was i...Altre recensioni di questo prodotto (199)Visualizza il sito web del prodotto

BRITISH ISLESHad travelled with Hurtigruten before and been impressed with crew, expedition team and restaurant staff as well as housekeeping organisation and gene...Altre recensioni di questo prodotto (82)Visualizza il sito web del prodotto

NORWEGIAN COASTThis was our 5th voyage, yet again the staff, ship and scenary were splendid. The only bad thing was the chaos of checking in, despite reporting at t...Altre recensioni di questo prodotto (300)Visualizza il sito web del prodotto

BRITISH ISLESEnjoyable😊Altre recensioni di questo prodotto (82)Visualizza il sito web del prodotto

BRITISH ISLESThe Hebrides in Spring are amazing and being able to visit so many islands in a short time gives a great impression of the diversity of culture and wi...Altre recensioni di questo prodotto (125)Visualizza il sito web del prodotto

BRITISH ISLESThe cruise was a very interesting exploration of our British islands, places that perhaps we would not have a chance to visit. The trip has given us a...Altre recensioni di questo prodotto (82)Visualizza il sito web del prodotto

NORWAYCoastal Express - good itinerary, different ports of call northbound and southbound. High standard of catering on board with excellent service. Inside...Altre recensioni di questo prodotto (268)Visualizza il sito web del prodotto

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