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Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

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Direct Oil Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/httpswww-directoil-co-uk | Feefo

Visualizzazione di tutte le 2,874 recensioni

Cliente fidato

3 years ago

Data di acquisto: 12/01/2022

Satisfactory

Could have improved on delivery dates too much delay between order and delivery

Stuart

Direct Oil

3 years ago

Hi, firstly I must apologise for our delayed response to your review. I am sorry if there was an unexpected delay with regards to your delivery. January was an extremely tough time for the entire sector and I can only apologise that we let you down. I can see that you have ordered with us again, so thank you for that. I hope that this time we can exceed your expectations. We will always do our best to keep you informed of any delays, so if you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk

Vedi l'intera recensione del cliente

Robert Rottger

3 years ago

Data di acquisto: 06/01/2022

Ciò che Robert Rottger ha detto su Direct Oil:

service was as you would expect.

Stuart

Direct Oil

3 years ago

Hi Robert, firstly I must apologise for our delayed response to your review. We really appreciate the 5 star review and it's good to see we met your expectations. If you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk

Vedi l'intera recensione del cliente

Cliente fidato

3 years ago

Data di acquisto: 14/01/2022

Best price t the time and prompt delivery.

Stuart

Direct Oil

3 years ago

Hi, firstly I must apologise for our delayed response to your review. We really appreciate the 5 star review and it's good to see we met your expectations. If you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk

Vedi l'intera recensione del cliente

Cliente fidato

3 years ago

Data di acquisto: 23/12/2021

Mix up with order but excellent service from driver & customer service team

Order mix up but redeemed by very good customer service.

Stuart

Direct Oil

3 years ago

Hi, firstly I must apologise for our delayed response to your review. Sorry for the mix up with your order in December, but I'm glad to see that you have given us another chance since this review and it looks like the process went a bit smoother that time. Thank you for your kind words regarding the customer service team, it's very much appreciated. If you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk

Vedi l'intera recensione del cliente

Mr Giles T Slater

3 years ago

Data di acquisto: 30/11/2021

Ciò che Mr Giles T Slater ha detto su Direct Oil:

Good from start to finish

Efficient on timing & polite friendly driver

Stuart

Direct Oil

3 years ago

Hi Giles, firstly I must apologise for our delayed response to your review. Thank you for your 5 star review, it's really appreciated, especially coming from one of our long standing regular customers. I hope we can continue to exceed expectations and if you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk

Vedi l'intera recensione del cliente

Mrs Catherine Durham

3 years ago

Data di acquisto: 04/12/2021

Ciò che Mrs Catherine Durham ha detto su Direct Oil:

Disappointed

As my oil was delivered a week late over the Christmas period, I would have expected some warning so I could make other arrangements for heating if I ran out. I heard nothing from Direct Oil until...

Megan Fenner-Jamieson

Direct Oil

3 years ago

Thank you for your feedback. We are sorry to hear that you’ve had a bad experience, and we are keen to investigate this further. Could we ask you to please send your account number and/or full address and postcode, along with appropriate contact details, to enquiries@directoil.co.uk so our customer service agents can review. Thank you – Direct Oil

Vedi l'intera recensione del cliente

Cliente fidato

3 years ago

Data di acquisto: 07/12/2021

Excellent service

Clear and efficient website, very prompt delivery.

Stuart

Direct Oil

3 years ago

Hi, firstly I must apologise for our delayed response to your review. Thank you for your 5 star review, it's really appreciated. If you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk

Vedi l'intera recensione del cliente

Cliente fidato

3 years ago

Data di acquisto: 23/09/2021

Quick and easy , delivery on time

Vedi l'intera recensione del cliente

Angela May

3 years ago

Data di acquisto: 08/10/2021

Ciò che Angela May ha detto su Direct Oil:

Odering with DirectOil

Very easy to order. Best price on the web. Delivered on a Saturday only 10 days after ordering. What's not to like?!

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P. S. L

North Norfolk

3 years ago

Data di acquisto: 06/08/2021

Ciò che P. S. L ha detto su Direct Oil:

Good communication

Excellent Service

Vedi l'intera recensione del cliente

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Informazioni su Direct Oil

At Direct Oil we’ve made buying oil online and having it delivered direct to your home quick and easy. To get started, simply tell us how much oil you want. We handle the rest, delivering it straight to your tank on a date that suits you. When you order with Direct Oil, it’s just you and us – there are no middle-men or third parties to deal with. And we won’t add any hidden fees or transaction costs to your order.

01666 511236

The Broadgate Tower, 20 Primrose Street, London, Greater London, EC2A 2RS, United Kingdom

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