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Worldpay Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 549 recensioni

Customer

6 years ago

Ciò che Customer ha detto su Worldpay:

Terrible to get through on the phone, and then one department does not take responsibility for another or seem to communicate with another. No one owns a clients problems. You seem to have no group...

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Lynsey

Worldpay

6 years ago

Hi, I’m sorry to hear about your experience. We do try to ensure all issues are resolved promptly. A complaint has been logged for you and you’ll receive a letter to the correspondence address we have on your account with further details. Once again please accept my apologies for any inconvenience caused. Kind regards Lynsey

Customer

6 years ago

Ciò che Customer ha detto su Worldpay:

they should change the name worldpay to **** company

Lynsey

Worldpay

6 years ago

Hi, thank you for taking the time to leave your feedback. I am sorry to hear that you weren’t satisfied with our service. I will ensure your comments are passed onto the relevant people to try and improve our services. Kind regards LR

Bridger's Law Ltd

Sittingbourne

6 years ago

Ciò che Bridger's Law Ltd ha detto su Worldpay:

Great service

They understood what was required and transferred me to the right person to assist me who dis so swiftly.

Cliente fidato

6 years ago

Too long to clear funds (receipts or revenue) and make the available (3 working days) cheques now clear quicker than this

Lynsey

Worldpay

6 years ago

Hi Patience, thank you for taking the time to leave your feedback. I am sorry to hear that you weren’t satisfied with our service. I will ensure your comments are passed onto the relevant people to try and improve our services. Kind regards LR

Customer

6 years ago

Ciò che Customer ha detto su Worldpay:

Fantastic services

Robbert

6 years ago

Ciò che Robbert ha detto su Worldpay:

Easy set up and fairly good cost for service

Okay quick service, start quick replies to email and question later no reply. Call a few times for My Dashboard, every person has another reply however after a good two months still no dashboard....

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Lynsey

Worldpay

6 years ago

Customer

6 years ago

Ciò che Customer ha detto su Worldpay:

No what I expect from No.1 company

No paperwork followed through, wrong details sent with terminals, stopped working several times on the one day of usage

Lynsey

Worldpay

6 years ago

Hi, thank you for your feedback, I’m very sorry to hear about your experience, I can assure you this is not our standard of practice. I can see we've responded to a complaint you've raised. There will be contact details for the complaint handler in the response they sent, please contact them directly if you have questions or queries. Kind regards LR

Cliente fidato

6 years ago

The lady named Ann who i dealt with has been most informative courteous and helpful. The technical team however have been slow in solving the problem.

Cliente fidato

6 years ago

Good services

Customer

6 years ago

Ciò che Customer ha detto su Worldpay:

Very good service. I am pleased with the product.

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