The instructions are far too complicated. Can’t work out how to use the machine
Jacob
Hotpoint
2 months ago
Good morning
I am sorry to hear about your disappointment with the instructions on the appliance.
Our team is trained to provide product advice and can talk to you about each of the programmes, how to set them and how they work. If you would like to discuss this with an agent you can contact us through the following channels:
WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
Alternatively you can contact us on 03448 227 227
Recensioni del prodotto
Data di acquisto: 01/06/2026
0
Condividi
Cliente fidato
Verificato da Feefo
2 months ago
Raccomanda
Jacob
Hotpoint
2 months ago
Good morning
Thank you for taking the time to leave this review, your positive feedback is appreciated.
Data di acquisto: 01/06/2026
0
Condividi
Cliente fidato
Verificato da Feefo
2 months ago
Raccomanda
Appliance selection easy on website and ordering and delivery process very satisfactory . Have always had hotpoint appliances and trust the brand.
Ellen
Hotpoint
2 months ago
Hello, thank you for your review!
We’re pleased to hear you’re happy with the service you received from us. If there’s anything more we can do, please don’t hesitate to get in touch.
Kind regards,
Ellen
Data di acquisto: 01/06/2026
0
Condividi
Cliente fidato
Verificato da Feefo
2 months ago
Raccomanda
No problems with purchasing on line and delivered to my house on the date specified. Courier carried appliance into my kitchen and placed it where I wanted it.
Ellen
Hotpoint
2 months ago
Hello, thank you for your review!
We’re pleased to hear you’re happy with the service you received from us. If there’s anything more we can do, please don’t hesitate to get in touch.
Kind regards,
Ellen
Recensioni del prodotto
Data di acquisto: 01/06/2026
0
Condividi
PR
PRANGNELL
Verificato da Feefo
GBR
2 months ago
Raccomanda
Ciò che PRANGNELL ha detto su Hotpoint:
Poor service from Currys.spin speeds could be faster clothes quite damp after wash
Ellen
Hotpoint
2 months ago
I am very sorry to see you are disappointed with your appliance!
Please contact us on one of the following platforms for further support if needed
Whatsapp - https://www.hotpoint.co.uk/service/contact or 07584475915
Live chat - https://www.hotpoint.co.uk/service/contact
Data di acquisto: 01/06/2026
0
Condividi
SH
SHEFFIELD
Verificato da Feefo
GBR
2 months ago
Non raccomanda
Ciò che SHEFFIELD ha detto su Hotpoint:
the call centre does not know there own products.
Jacob
Hotpoint
2 months ago
Good morning
I am sorry about the experience you have had with our staff over the phone and that incorrect advice had been given, this is not the service which we aim to provide.
I understand that you have since been given the correct information, if you do require any further support our team is here to support you on WhatsApp: 07584 475915 Live Chat: hotpointservice.co.uk/message-us.
Alternatively you can contact us on 03448 227 227
Data di acquisto: 01/06/2026
0
Condividi
Cliente fidato
Verificato da Feefo
2 months ago
Non raccomanda
As before
Low quality interior fittings
Ellen
Hotpoint
2 months ago
I am very sorry to see you are disappointed with your appliance!
Please contact us on one of the following platforms for further support if needed
Whatsapp - https://www.hotpoint.co.uk/service/contact or 07584475915
Live chat - https://www.hotpoint.co.uk/service/contact
Recensioni del prodotto
Data di acquisto: 01/06/2026
0
Condividi
Cliente fidato
Verificato da Feefo
2 months ago
Raccomanda
Ellen
Hotpoint
2 months ago
Hello,
We’re thrilled to hear about your positive experience with our customer service team. Thank you so much for the 5 stars - we really appreciate it!
Thanks,
Ellen
Recensioni del prodotto
Data di acquisto: 01/06/2026
0
Condividi
DI
DIXON
Verificato da Feefo
2 months ago
Raccomanda
Ellen
Hotpoint
2 months ago
Hello,
We’re thrilled to hear about your positive experience with our customer service team. Thank you so much for the 5 stars - we really appreciate it!
Thanks,
Ellen
Recensioni del prodotto
Data di acquisto: 22/05/2026
0
Condividi
Cliente fidato
Verificato da Feefo
2 months ago
Raccomanda
From order to delivery great communication
Ellen
Hotpoint
2 months ago
Hello, thank you for your review!
We’re pleased to hear you’re happy with the service you received from us. If there’s anything more we can do, please don’t hesitate to get in touch.
Kind regards,
Ellen
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
