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Hotels.com US Recensioni

https://www.hotels.com/?locale=en_US&pos=HCOM_US&brandcid=HCOM-US.FEEFO.HEADER
Valutato
Eccellente
Servizio
4.3
/5

5

4

3

2

1

4,574

1,083

430

243

614

6,944

valutazioni nell'ultimo anno

Hotels.com US non è più un cliente attivo di Feefo
Visualizzazione di tutte le 941,072 recensioni
Cliente di fiducia
12 years ago
Data di acquisto: 24/04/2013
The customer service agent Leah was extremely knowledgeable, patient, and helpful. She helped me book…
The customer service agent Leah was extremely knowledgeable, patient, and helpful. She helped me book three different hotels in two different countries.
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Cliente di fiducia
12 years ago
Data di acquisto: 24/04/2013
The lady was very nice and helpful with making my reservation with the hotel, but…
The lady was very nice and helpful with making my reservation with the hotel, but I was told I would get and e-mail with my confirmation number. I did not get the e-mail, so I had to call the hotel...

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Cliente di fiducia
12 years ago
Data di acquisto: 24/04/2013
Every time I call hotels.com, no matter what the reason, the person I speak with…
Every time I call hotels.com, no matter what the reason, the person I speak with is always very polite and most helpful. I just wished some of your personnel were easier to understand.
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Cliente di fiducia
12 years ago
Data di acquisto: 24/04/2013
The initital booking was OK--agent polite and wililng to help, but the multiple copies of…
The initital booking was OK--agent polite and wililng to help, but the multiple copies of the emails generated by your system refused to capture my preference request for 2 Queen beds. The first and...

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Cliente di fiducia
12 years ago
Data di acquisto: 24/04/2013
They usually help me as needed. When hotel's policy is violated, they have still refunded…
They usually help me as needed. When hotel's policy is violated, they have still refunded me because I was a gold member. I truly appreciated there willingness and help.
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Cliente di fiducia
12 years ago
Data di acquisto: 24/04/2013
Good hotel web for check nice hotel!
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Cliente di fiducia
12 years ago
Data di acquisto: 24/04/2013
Great service, quick and easy
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Cliente di fiducia
12 years ago
Data di acquisto: 24/04/2013
I elected to be billed AT THE HOTEL upon check-in and yet my credit card was…
I elected to be billed AT THE HOTEL upon check-in and yet my credit card was charged. I emailed customer service and still no response. I am not happy.
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Cliente di fiducia
12 years ago
Data di acquisto: 24/04/2013
Hotels.com is very easy to use and track reservations. Love the free nights that come…
Hotels.com is very easy to use and track reservations. Love the free nights that come with it too!
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Cliente di fiducia
12 years ago
Data di acquisto: 24/04/2013
Love Hotel.com Welcome Rewards. Book 10 nights and receive a free night. Rates are average…
Love Hotel.com Welcome Rewards. Book 10 nights and receive a free night. Rates are average to good, so nothing is lost price-wise by booking this way.
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Informazioni su Hotels.com US
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent
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972-934-8400
5410 Lyndon B Johnson Freeway, Ste. 500, Dallas, TX 75240, Texas, 75240, United States
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Informazioni su Hotels.com US
Hotels.com is a leading provider of hotel accommodation worldwide. We offer hundreds of thousands of hotels, ranging from boutiques and resorts to B&Bs and major hotel chains across the globe. If you need help with an existing booking, chat now to our Virtual Agent