Waiting for new delivery of shades to be sent as were damaged on delivery. Not had a reply to my email yet.
Home Leisure Direct
Home Leisure Direct
12 years ago
Thank you for your feedback. We're sorry that the item arrived damaged, occasionally products are damaged in transit, but we are always happy to replace the item if this happens.
Following our phone call this afternoon I trust the replacement shades have been received in good order.
We apologise for any inconvenience and hope you enjoy your purchase, having resolved this issue.
Many thanks.
Abi
Cliente fidato
12 years ago
Thank you for product and resolving small issue so quickly.
Will definately use this service again.
Thank you very much delivery service was excellent. Installation crew were very quick,polite and full of information. I have passed on the company name.
Recensioni del prodotto
Data di acquisto: 31/03/2014
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Cliente fidato
12 years ago
No comment as I wasn't the person receiving goods, sorry.
We had a problem with delivery , van broke down but we did not get a phone call until over an hour after the delivery slot .
Delivery did get rearranged for the next day
I have spoken to your wife and understand you wanted to order a snooker table cloth, which requires a different type of cloth hence the incorrect size. You ordered an American Pool cloth from our website. Delivery was within 4 working days, which is faster than the quoted 7 to 10 working days. If there is anything we can do to help resolve this we would be happy to hear from you. All the best.
Andy
Home Leisure Direct specialise in supplying luxury games room products, such as pool tables, jukeboxes and table tennis tables. Our expert team provide award winning customer service. Visit our showrooms to view a huge range of products in person.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Home Leisure Direct specialise in supplying luxury games room products, such as pool tables, jukeboxes and table tennis tables. Our expert team provide award winning customer service. Visit our showrooms to view a huge range of products in person.