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Got the booking wrong and then when we asked to see the booking sheet said it couldn't be viewed
Holiday Hypermarket
Holiday Hypermarket
12 years ago
I am really sorry you had a negative experience with us on this occasion. This isn't typical of our normal service so I hope this hasn't deterred you from using us again in the future.
Lauren
Holiday Hypermarket
Holiday was great but nearly a year ago!! A long time to wait for feedback
Holiday Hypermarket
Holiday Hypermarket
12 years ago
We appreciate you travelled almost 12 months ago, however we recently signed up to Feefo To get as much feedback as possible. We have asked all our customers who have travelled in the last year to let us know how it went. Glad you did enjoy your holiday to Egypt.
Lauren
Holiday Hypermarket
however there was a descrency about the level of facilities available.this should be made more clear before the booking is complete as it spoiled the holiday.
Holiday Hypermarket
Holiday Hypermarket
12 years ago
I am sorry you didn't have a good experience on holiday. The facilities available are sent to us by the suppliers so I am sorry this was incorrect. I hope we can provide you with a better experience for your next holiday.
Lauren
Holiday Hypermarket
The staff at Holiday Hypermarket were always polite, knowledgable and helpful when questions asked about the features of the holiday, ie. resort, hotel etc
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Thank you for your lovely comments about the service you received from our staff at the Holiday Hypermarket,
It’s nice to hear good feedback.
Sounds like you had a nice holiday.
Lauren
Holiday Hypermarket
Always a helpful person to answer the phone, no matter how trivial the query and every query is answered with politeness.
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Thank you for your comments.
I am pleased to hear you received an excellent service from us.
We are always happy to help with questions you may have.
Lauren
Holiday Hypermarket
Holiday Hypermarket
Holiday Hypermarket
12 years ago
Thank you for your comments.
I am pleased to here you received an excellent service from us.
We are always happy to help with questions you may have.
Lauren
Holiday Hypermarket
Were delayed on Skiathos for an extra day due to bad weather preventing takeoff.Chaotic scenes at airport,poor communication during delay,no compensation received from Olympic Holidays.Early October...
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Holiday Hypermarket
Holiday Hypermarket
12 years ago
Thanks for your feedback Ian. Firstly I would like to apologise for your experience. I really hope it doesn't deter you from going back to Skiathos earlier in the season when the resorts are busier. I hope we can help sort your next holiday out and hopefully get you away without delays!
Lauren
Holiday Hypermarket
At Holiday Hypermarket we pride ourselves on having the best travel team in the UK. Our passion, prices and promotions means that your satisfaction is guaranteed.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
At Holiday Hypermarket we pride ourselves on having the best travel team in the UK. Our passion, prices and promotions means that your satisfaction is guaranteed.