exellent service all round from this company. very SERVICE orientated..Will use again.
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Cliente fidato
Verificato da Feefo
13 years ago
first class service.. everything went smoothly and the only improvement would be trying to improve…
first class service.. everything went smoothly and the only improvement would be trying to improve telephone customer service access by having more operators to cover calls. On two occasions I had...
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Cliente fidato
Verificato da Feefo
13 years ago
The holiday in Berlin was fine. The hotel was good, the flights were on time…
The holiday in Berlin was fine. The hotel was good, the flights were on time and we thought it was really good value.
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Cliente fidato
Verificato da Feefo
13 years ago
they explain all you need to know
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Cliente fidato
Verificato da Feefo
13 years ago
Fabulous hotel lovely location just ensure the arlines follow your meal orders next time andput…
Fabulous hotel lovely location just ensure the arlines follow your meal orders next time andput my wife on the taxi list please.Otherwise a marvellous holiday thank you We will book again
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Cliente fidato
Verificato da Feefo
13 years ago
I was a bit worried as after booking I read some really bad reviews, this made…
I was a bit worried as after booking I read some really bad reviews, this made me double check everything and im glad I did, there was a few daft mistakes on our booking information then we booked...
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Holiday Gems
Holiday Gems
13 years ago
Thank you for your positive comments and can assure you that the other issues raised will be addressed.
Cliente fidato
13 years ago
Just double check all your documents
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Cliente fidato
Verificato da Feefo
13 years ago
Cannot praise the young gentleman Alex enough he was very, very helpful and will have…
Cannot praise the young gentleman Alex enough he was very, very helpful and will have no hesitation at recommending Holiday Gems to friends and family..
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Cliente fidato
Verificato da Feefo
13 years ago
Agents did try to help when our original choice of hotel was closed because of…
Agents did try to help when our original choice of hotel was closed because of sickness and we had to find another one at short notice. We were however a bit disappointed that the hotel they...
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Holiday Gems
Holiday Gems
13 years ago
We always sympathise when the arrangements are not what was expected. However, in this instance 2 different hotels were offered and a discount given as a gesture of goodwill due to the location.
Cliente fidato
13 years ago
I accept your comments but it was not pointed out to us at the time we made our decision that the hotel was not near a beach.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
