I had no problems and thought the agent Becky did her job as required! Great service!
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Cliente fidato
Verificato da Feefo
13 years ago
Had no problem . I booked over the phone with them.
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Cliente fidato
Verificato da Feefo
13 years ago
i think the follow up service from the original booking has been excellent
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Cliente fidato
Verificato da Feefo
13 years ago
Extremely helpfull would use them again.
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Cliente fidato
Verificato da Feefo
13 years ago
I think it's great and great value for money !
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Cliente fidato
Verificato da Feefo
13 years ago
Incompetent. Documents sent quite late. No warning of changed times of flight and messed up…
Incompetent. Documents sent quite late. No warning of changed times of flight and messed up the transfer and no refund after it cost us to rearrange transfer.
Cliente fidato
13 years ago
Customer service is appalling. You are left on hold for a long time and at premium call rate. Some advisors are helpful but mostly the left hand doesn't know what the right hand is doing. Mismanaged company and shoddy service.
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Cliente fidato
Verificato da Feefo
13 years ago
The service we received from Holiday Gems was really outstanding. I have to say that…
The service we received from Holiday Gems was really outstanding. I have to say that Kevin who dealt with our plans, was very helpful, courteous, and He went beyond what we expected as far as...
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Cliente fidato
Verificato da Feefo
13 years ago
Wen I booked the hoilday I was told I wud definitely have sea view wen…
Wen I booked the hoilday I was told I wud definitely have sea view wen I arrived it wasnt see view it was a very noisy room which wasnt good with small children also the tranfer sed 45 mins 3 hours...
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
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Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
