Had a lovely man (Steve) call and reconfirm all the details that I'd booked. The only let down was the price had increased slightly compared to that on the site due to it not being a live price. I...
Leggi altre
0
Condividi
Cliente fidato
Verificato da Feefo
3 years ago
Great service!
Great service from David. There was consistent communication. I did get a phone call the next day to say flights had gone up in price, so we had to end up paying alot more than expected.
0
Condividi
MS
Mr Anthony Shakespeare
Verificato da Feefo
3 years ago
Ciò che Mr Anthony Shakespeare ha detto su Holiday Gems:
Swift, efficient service. Pleasant operative
0
Condividi
MP
Mr Piotr Pejka
Verificato da Feefo
3 years ago
Ciò che Mr Piotr Pejka ha detto su Holiday Gems:
I waited for the confirmation of the reservation longer than they promised, but after a telephone conversation everything went smoothly. So far it's ok.
0
Condividi
Cliente fidato
Verificato da Feefo
3 years ago
So far so good
Holliday booked hassle free so far albeit when they called back holiday had increased by 50 pounds but the chap on the phone was very nice makes a difference.
0
Condividi
Cliente fidato
Verificato da Feefo
3 years ago
Great deals
Very good prices, friendly helpful staff when they ring you, will definitely use again
0
Condividi
MM
Mrs Elizabeth Mosley
Verificato da Feefo
3 years ago
Ciò che Mrs Elizabeth Mosley ha detto su Holiday Gems:
Winter break
Very efficient really easy to navigate website. Great choice of hotels and flights. Would thoroughly recommend.
0
Condividi
Cliente fidato
Verificato da Feefo
3 years ago
Rápido e eficiente!
0
Condividi
MM
Mr stephen mayers
Verificato da Feefo
3 years ago
Ciò che Mr stephen mayers ha detto su Holiday Gems:
Asking for more money after paying in full advertised price
We have used Holiday Gems a couple of times I had forgot we had used them before or I would have not booked my holiday.
the first time we used you. I booked my holiday and paid in Full, Then the...
Leggi altre
Review Team
Holiday Gems
3 years ago
Mr Mayers we are sorry to hear this especially since you ticked to accept the terms and conditions of the website and how it operates. The price on the website is clarified as an offer to purchase the Package Holiday selected, if it is available. If the arrangements are not available because other customers have taken advantage and the lower price offer is exhausted, you are informed of the next supplier price. Since we use a supplier and do not book direct with the hotel, it is the contract rates the supplier has negotiated that apply. It would appear on this occasion the agent discounted the booking for you as a gesture of goodwill which in fact leaves us at a loss as we have absorbed the higher rate. This was not about commission.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
