We emailed pictures of our disgusting accommodation an did not get a respon
We emailed pictures of our disgusting apartment but had no response from holiday gems
Review Team
Holiday Gems
3 years ago
Mr James we do hope you emailed to the correct team to address this as they have an auto reply which gives the timescales for response and it is 28 days. If you did this whilst in resort, we also have a process about contacting us to report matters so we can assist. Please can you check and submit to the correct team who would be happy to investigate,
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Cliente fidato
Verificato da Feefo
3 years ago
Outstanding Customer Service
Customer service was brilliant……booked my holiday and got a call from customer services asking if everything was okay and could they do anything else to help. NEVER have I had this service from other...
Leggi altre
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LB
Lee Bowman
Verificato da Feefo
Driffield
3 years ago
Ciò che Lee Bowman ha detto su Holiday Gems:
Paid extra when I should not have
When booked, call to say flight price increased by £30.06 then insulted by another surcharge of £4.95. This charge should have been absorbed by you. Very disappointed.
Booking No 140693
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MG
Mr Adrian Gorman
Verificato da Feefo
3 years ago
Ciò che Mr Adrian Gorman ha detto su Holiday Gems:
Great easy service.
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Cliente fidato
Verificato da Feefo
3 years ago
Definitely book again with Holiday Gems
Amazing very helpful and explained everything to me especially as I am travelling with my disabled sister.
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ML
Mr Kevin Lonsdale
Verificato da Feefo
3 years ago
Ciò che Mr Kevin Lonsdale ha detto su Holiday Gems:
Plan and sample experience. Holiday booked via email sample phone coll sorted
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Cliente fidato
Verificato da Feefo
3 years ago
Great communication and advice. Value for money. This will be my 4th booking with holiday gems.
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MS
Mr darren shaw
Verificato da Feefo
3 years ago
Ciò che Mr darren shaw ha detto su Holiday Gems:
Was a good service although when i was called back by the sales rep the price went up £1115 !!!
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ML
Ms suzanne lomas
Verificato da Feefo
3 years ago
Ciò che Ms suzanne lomas ha detto su Holiday Gems:
I would definitely book with Holidaygems again
Really simple to book very helpful chap on the phone
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Cliente fidato
Verificato da Feefo
3 years ago
Customer service was excellent although I was a bit disappointed that the p
Excellent customer service. Disappointed though that price was bumped up by £65
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
