Holiday Gems non è più un cliente attivo di Feefo
Visualizzazione di tutte le 6,855 recensioni
Cliente fidato
Verificato da Feefo
3 years ago
Never used before but hope to so again in the future
Pleased with holiday cost and quick service
0
Condividi
MS
Mrs Sharon Sampson
Verificato da Feefo
3 years ago
Ciò che Mrs Sharon Sampson ha detto su Holiday Gems:
Customer service was excellent...
0
Condividi
MH
Mr Paul Harvey
Verificato da Feefo
3 years ago
Ciò che Mr Paul Harvey ha detto su Holiday Gems:
Quick and easy to book.all documents sent within minutes.
0
Condividi
MB
Miss Johanna Ballard
Verificato da Feefo
Turkey
3 years ago
Ciò che Miss Johanna Ballard ha detto su Holiday Gems:
David- thank you for being so thorough 😊
David was extremely helpful. He called me out of office hours on a Sunday and really took his time to find me the best deal. Really lovely guy! I would definitely deal with Holiday Gems again because...
Leggi altre
0
Condividi
Cliente fidato
Verificato da Feefo
3 years ago
Great service
Once again holiday gems got .me the holiday I wanted at the best price and the website Improvements made it easier and quicker, well done.
0
Condividi
Cliente fidato
Verificato da Feefo
3 years ago
Brilliant & helpful staff
Brilliant customer service I will definitely be booking with them again.
I requested a change of hotel and this was done straight away and all amended paperwork was sent.
0
Condividi
MB
Mrs Maureen Briley
Verificato da Feefo
3 years ago
Ciò che Mrs Maureen Briley ha detto su Holiday Gems:
Airport , transfers and hotel all were very good and organised .
We would definetly return again
0
Condividi
MJ
Mrs Sharon Jordan
Verificato da Feefo
3 years ago
Ciò che Mrs Sharon Jordan ha detto su Holiday Gems:
Great holiday agents
So easy to choose a holiday. Very easy to book. Great payment methods. Well done
0
Condividi
MH
Mrs Safie Hyusein
Verificato da Feefo
3 years ago
Ciò che Mrs Safie Hyusein ha detto su Holiday Gems:
This was the worst ever experience. We paid for 5 nights but stayed for 4 because last minute it turned out that actually our flight was after midnight but we still had to pay for the night we didn't...
Leggi altre
Review Team
Holiday Gems
3 years ago
Mrs Hyusein you had a conversation with our agent as the price of the package had gone up and you were told of the extra cost if you wanted the 5 nights. Instead of 5 nights you accepted 4 at the same price and the possibility of arranging a late check out. 4 nights were confirmed on your paperwork so you were aware before travel. Our agent called to discuss the solution before you agreed as this is our process and we are sorry if you did not fully understand the situation.
0
Condividi
MC
Mr Steven Cutts
Verificato da Feefo
3 years ago
Ciò che Mr Steven Cutts ha detto su Holiday Gems:
Once we were booked we went the next day & had a great holiday
Ok so the evening before we actually booked you advertised a deal flying from luton which we went for
We got not confirmation untill 7...
Leggi altre
Review Team
Holiday Gems
3 years ago
Hello Steven, many thanks for your feedback. You will have seen from our website that it can take up to 72 hours to get all of the suppliers to confirm arrangements you select and we provide this information openly to customers so an informed decision may be made before committing. We also fully advise the process about offer costs and availability which we hope does not lead to customers being disappointed or upset. We are very pleased you otherwise had a great holiday.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We specialise in finding the best deal for you - whether you are planning a family holiday, time away with friends or a couples-only getaway. We take away the hassle of searching for the ideal trip and do it for you.
