Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Hobbs Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/hobbs | Feefo

Cliente fidato

4 years ago

Data di acquisto: 28/03/2021

Products always of good quality, style and value.

Clothing came well packaged in a box. Garments weren’t creased having been packed in tissue. Although this package took longer to be delivered than normal, when I rang customer service they were...

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recensioni del prodotto

0

Cliente fidato

4 years ago

Data di acquisto: 02/04/2021

Great easy to wear dress!

Easy to order and delivered well packaged .

Recensioni del prodotto

0

MS

MRS JUDY SOUTHALL

Cumbria

4 years ago

Data di acquisto: 02/04/2021

Ciò che MRS JUDY SOUTHALL ha detto su Hobbs:

Great service.

As always, Hobb offers a first class delivery service. Everything comes beautifully wrapped and protected. Have yet to be disappointed.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recensioni del prodotto

0

MA

MISS CYNTHIA ADUAMOAH

4 years ago

Data di acquisto: 01/04/2021

Ciò che MISS CYNTHIA ADUAMOAH ha detto su Hobbs:

I liked everything. Quality clothes excellent service. I will buy from them again.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recensioni del prodotto

0

Cliente fidato

4 years ago

Data di acquisto: 31/03/2021

Good quality and great service

Beautifully packed, sadly one item didn’t fit. Top quality and easy return process. Will definitely buy again from Hobbs.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recensioni del prodotto

0

Cliente fidato

4 years ago

Data di acquisto: 29/03/2021

Disappointed with the variable quality

The process of ordering and time to deliver were very good, but some of the cashmere wool jumpers I had ordered were so thin you could see the pattern of my top through them. Sent back 3 of 4 jumpers...

Jake C

Hobbs

4 years ago

Hi there, Thanks for taking the time to leave us feedback on the service you have received, I am very sorry to hear that you are less than satisfied with the quality of your Cashmere jumpers as this is far from the standard of service we strive to provide, I hope you have since received a full and swift refund for these along with being able to find a more than suitable replacement. Kind regards,

Recensioni del prodotto

0

Cliente fidato

4 years ago

Data di acquisto: 06/04/2021

Very disappointing

Recensioni del prodotto

0

Cliente fidato

4 years ago

Data di acquisto: 02/04/2021

Straight denim skirt

No problems with the order, but delivery gave a 10 hour window and I had to wait in nearly 8 hours before it arrived. Polite and cheerful though on arrival.

Panashe C

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very sorry to hear that you are disappointed with our delivery service, I will pass this onto the relative people to investigate to make sure this does not happen again in the future. Kind regards,

Recensioni del prodotto

Jake C

Hobbs

4 years ago

Hello there, Thanks for taking the time to leave us feedback on your Macey Denim Skirt, I am very sorry to hear that this was any less than a perfect fit for you, I can confirm I have raised this with our garment technicians to ensure this is investigated for future purchases and I hope you have since received a full return and refund for the item along with being able to find a perfect replacement for you. Kind regards,

0

ME

MRS LAURA EWART

4 years ago

Data di acquisto: 06/04/2021

Ciò che MRS LAURA EWART ha detto su Hobbs:

Item not received

I still have not received my item

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for your feedback. We are very sorry to hear that you have not received your item, this is not what we would expect and I can assure you this is by no means a common occurrence. I can see from your order that this issue has now been resolved, however, if there is anything else we can do for you please do not hesitate to contact us. Kind regards.

Recensioni del prodotto

0

MB

MRS LESLEY BRECKENRIDGE

Lytham St Annes

4 years ago

Data di acquisto: 02/04/2021

Ciò che MRS LESLEY BRECKENRIDGE ha detto su Hobbs:

Excellent service!

Excellent service. Speedy despatch, very good packaging, brilliant delivery timescales.

Emma Blandford

Hobbs

4 years ago

Hi there, Thank you for taking the time to leave us feedback and I am very happy to hear you are satisfied with the quality of your new garment. We are glad to hear the material and fit are perfect for you. Kind regards.

Recensioni del prodotto

0

Hobbs Recensioni

BETTIE TOPAltre recensioni di questo prodotto (4)Visualizza il sito web del prodottoFits well but have yet to really wear it as not warm enough. Bright ,bold design.

DARCY JACKETAltre recensioni di questo prodotto (2)Visualizza il sito web del prodottoGood quality, colour and weight. Be aware that it is short in the body as that is the style of it. Great compliments when I wore it. A very useful cardigan/ jacket to wear with jeans.

JENNY DENIM DRESSAltre recensioni di questo prodotto (5)Visualizza il sito web del prodottoGreat dress to transition from lockdown casual to a dress . Easy to wear and can be dressed up or relaxed with trainers .

ABBIE BELTAltre recensioni di questo prodotto (38)Visualizza il sito web del prodottoA very smart looking belt. I love the fact that the buckle is covered in the same suede. Just adds that finishing touch. Sets it apart from other belts.

CECILE DRESSAltre recensioni di questo prodotto (2)Visualizza il sito web del prodotto

LIZZIE DRESSAltre recensioni di questo prodotto (14)Visualizza il sito web del prodotto

MABEL TOPAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoGreat quality and good fit, maybe a tad larger than expected

GAEL TROUSERAltre recensioni di questo prodotto (46)Visualizza il sito web del prodottoGreat item, sadly didn’t fit, too big.

COURTNEY SWEATERAltre recensioni di questo prodotto (2)Visualizza il sito web del prodottoSo thin you could see the pattern of the top through it.

AUDREY SWEATERAltre recensioni di questo prodotto (18)Visualizza il sito web del prodottoThin material so that pattern of the top underneath showed through

COURTNEY WOOL SWEATERAltre recensioni di questo prodotto (5)Visualizza il sito web del prodottoToo thin in the pale blue colour. You could see the pattern of my top through it.

COURTNEY WOOL SWEATERAltre recensioni di questo prodotto (7)Visualizza il sito web del prodottoIn the navy blue this is a great jumper. Fits well, feels soft and the fabric seems thicker than the other colours.

MOLLY CHINOAltre recensioni di questo prodotto (8)Visualizza il sito web del prodotto

BAYVIEW MIDI DRESSAltre recensioni di questo prodotto (8)Visualizza il sito web del prodottoOrder never received and no notification from Hobbs

SASKIA TRENCHAltre recensioni di questo prodotto (65)Visualizza il sito web del prodottoItem has not even been delivered

CASEY BALLERINAAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoVery comfortable, soft leather. Lovely shoe.

Come vengono raccolte le recensioni di Feefo?

Chi può lasciare una recensione su Feefo?

Come verifichiamo le recensioni?

Come trattiamo le recensioni false?